Therefore we would like to facilitate the reservations process with our telephone reservations service. Adults only. The restaurants were absolutely amazing. For all other customer service related inquiries (e.g. Adults only. Moses is the manager.. he apologized profusely and offered to sit us in the sushi area instead. All information is subject to change at any time and without notice. All staff members where masks, and free masks are available for guests however not required while you are at the resort. Copyright 2019. Youll discover inventive spins on traditional favorites. Adults only. I was so impressed! Note that every single individual at the resort were the kindest people we have met in a long time. Basmati specializes in the regional dishes of Indias North-West frontier, mixing up tangy herbs, spices and cooking techniques against a dramatic and romantic backdrop. Special commendations to the following: Beatriz - always smiling, quick to serve and one of the sweetest individuals we met. All Rights Reserved. Restaurant service is exceptional. The Bar wait staff was outstanding, Joel, Antonio, Hugo, Fredie, Beatrice and Armando were right there to make sure we were happy. They worked extremely hard to make sure you were happy with the meal and everything was perfect. Our popular pool bar. Review collected in partnership with this hotel. In addition, it is a pleasure knowing that you thoroughly enjoyed our spa. We spent most days on the beach where the drink service was impeccable and wonderful. There were AMAZING shows at night! Please, receive our warmest regards from The Excellence Collection. Room is amazing. We have been to many spas in our lifetime, and this one surpassed all others. There are no reservations required. Please contact us with any questions on the following numbers: Please fill the form to let us know of any errors that you might have noticed or experienced on this website. Fabulous swimming pools. Enjoy a yoga class on the beach at sun-up, or nightly shows at the theater. Whether you are planning a vacation, romantic retreat, meeting or special event, we're here to help. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Contact the Resorts. Depending on who you asked, you received different answers. The best experience for our anniversary! Toothpaste, an extra toothbrush, a comb, a razor and shaving cream, AND full sized bottles of shampoo/conditioner. Please, receive our warmest regards from The Excellence Collection. Green juice, carrot and orange - all of them were the perfect start to a day - and helped me keep track of my much needed healthy lifestyle. Christian and Guillermo - beach volleyball will never be the same without you. Thoughtful romantic touches provide serene relaxation throughout an escape to Beloved Hotels, an intimate couples-only brand where wellness and tranquility await. Luis, Pablo, Leno - you warmed our hearts with your dedicated service and kindness. Excellence Riviera Cancun. Created for travelers who seek a glorious getaway in a ravishing oasis, Excellence Resorts has five properties providing all you need for an adults only escape. Thank you Excellence for a wonderful stay!! They play lots of trivia games, and the fun guys are funny and entertaining. The diving itself was great. See Also: Excellence riviera cancun phone number Preview / Show details, Satisfying our Guests is our principal aim. Fatima, Guest Servies Mgr, made our trip special by having a special last night dinner in the French restaurant. Experience gourmet cuisine at our ten international restaurants. If you leave it at 0 please fill the comment field below. At Excellence Riviera Cancun offers a selection of nine different suites, taking advantage of the beautiful Riviera Maya oceanfront setting. Dinner restaurant specializing in pairing gourmet tasting menus with a variety of fine wines. A plush setting to kick back with a premium cigar and spirits. Staff here at the Excellence are eager to go above and beyond to make every moment of your vacation special. Youll feel transported from the beaches of Punta Cana to the Left Bank of Paris as you choose among This is the version of our website addressed to speakers of English in the United States. Dominican Republic With a distinctive attention to detail and an emphasis on tropical luxury and personalized service, the adults-only, all-suite Excellence Riviera Cancun Resort provides supreme comfort, gourmet dining and an opulent spa in a lavish setting. This web site is not responsible for any inaccuracies in the photos. We were treated like King and Queen. An intimate getaway of all-adult romance and modern luxury awaits. The website cannot function properly without these cookies, and can only be disabled by changing your browser preferences. Land or sea? Enjoy a cup your wayeven flambedin the lobby bar. vacations@awaytogotravel.com Provides casual a la carte lunch and steakhouse for a la carte dinner. If you need help, contact us by phone or EMAIL US Call Us Nationally at 1 (888) 774 0040 or (305) 774 0040 EMAIL US Phone: 1 (888) 774 0040 or (305) 774 0040, See Also: Excellence resorts phone number Preview / Show details, We are the Excellence Group Luxury Hotels and Resorts specialists! If you are looking for unparalleled customer service, this is your resort. (336) 855-0060, Excellence Playa Mujeres red wine and whiskey. Christian and Guillermo - beach volleyball will never be the same without you. A price may display when children stay free, if your vacation includes transfer to your hotel. Ask oharter about Excellence Riviera Cancun, Ask gdais815 about Excellence Riviera Cancun, Ask jillmariem2017 about Excellence Riviera Cancun, Ask jodier129 about Excellence Riviera Cancun. Dear guest,First and foremost, we would like to thank you for choosing Excellence Riviera Cancun to celebrate your birthday and for taking the time to share this review with other travelers.We are delighted to read that you were impressed by our health and safety protocols. Browse Help Topics. Please note: for dinner service the Excellence Riviera Cancun requires a casual elegance dress code for this restaurant. Reservation changes may not be permitted unless authorized by the hotel. Special commendations to the following: Beatriz - always smiling, quick to serve and one of the sweetest individuals we met. With the hydrotherapy, saunas and incredible couples massage - it was truly incomparable. Fed Road Cancun-PDC KM 324 - 342 , Cancun, 77580, Mexico, leave blank if you would like to stay anonymous. The SPA was incredible. The resort exceeded our expectations and by far, has been one of THE best vacations we have experienced. And quite honestly, many of the staff will be in our hearts for years to come. All-inclusive luxury for all ages means the freedom to dine, lounge, sip, play and dance whenever the mood strikes and know its all part of your extraordinary vacation. Room taxes are included in vacation price. Dear guest,First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as your holiday destination for the first time and for taking the time to write and share this review with the TripAdvisor readers.We are very pleased to read that we absolutely lived up to your expectations, and we would like to mention that your opinion is important to us but it means so much when it comes from the opinion of a guest who has stayed at many resorts in the Caribbean. A popular trattoria-style restaurant serving simple but delicious fare including pizza--from traditional to unpredictable--calzones, pastas and a selection of sweet treats. To complete the password reset process, please check your inbox for an email from us. Enjoy full access to these sports and activities included in your And my husband's favorite - the girl behind the breakfast counter who served him "the best waffles he has ever tasted". Mexican wine cannot be purchased or found anywhere else in , How to contact Excellence Resorts? Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary. Excellence Resorts provides the comprehensive consulting services to customers. The housekeeping staff kept our rooms spotless and perfectly prepared. Small plates deliver big flavor in this cozy gourmet restaurant. Be sure to try the Wine tasting with Martin. Laura and I will certainly be back. Sometimes hard to get an answer. Please note: for dinner service the ExcellenceRiviera Cancunrequires a casual elegance dress code for this restaurant. Contact Us. The EXCEPTIONAL staff who will accommodate every request and desires to please at every opportunity. Mexico, Complies with Local/State/Federal laws for disabled. It contains a link that you will need to click to reset your password. Settle in with the beverage of your choice and selection of tasty hors doeuvres. Her fresh juices made every morning were the highlight of my day. You were fun, encouraging and downright hysterical. The SPA was incredible. We can not thank the chefs enough for their generous gifts - their delicious and first rate, gourmet food. I dont know if there is another dive shop in Cancun, but I would not use these guys if possible. It was a private black suburban with a masked driver who offered us water upon arrival. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Its the place to watch the big game on the big screen. No Beach bags provided. I was also extremely impressed with the minibar. Raquel - the spa and hair treatment was amazing. There were also full large bottles of rum, vodka. Located right in the main lobby, its central location makes it the ideal meeting spot. Mexico Ask JoieandChris about Excellence Riviera Cancun. Get in touch with our resorts! We are passionate about paying attention to detail since our main goal is to provide high standards of cleanliness and hygiene, and unparalleled customer service and luxury to our guests. The food was unbelievable. Step into the world of pan-Asian delights with exotic specialties from Japan, China, Vietnam and Thailand. Thanks to Maria and Fabiola who made my birthday extra special and relaxing! Enjoy full bar service along with a snack menu. Its guilt-free! Taxes and fees that are shown are estimates only. If you are looking for unparalleled customer service, this is your resort. Dear guest,First of all, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with the TripAdvisor community.We would like to thank you for adding generous remarks on the positive sides of your vacation with us and mentioning the services that made your stay more comfortable, but we are sorry to read that we were not able to fully meet your expectations .We can assure you that every constructive criticism you have shared with us has been taken very seriously by our team in order to keep standards, and they will work on it accordingly in order to deliver the service expected by our guests on the highest level, ensuring your satisfaction.It has been a pleasure hosting you as our guest and we look forward to welcoming you back soon. Excellence Riviera Cancun offers a full array of leisure activities for body, mind and spirit to relaxor recharge. Choose a hotel for specifics. You were fun, encouraging and downright My husband and I needed a respite. Enjoy the surf, sun and a bite at Las Olas snack grill. My husband and I needed a respite. Special commendations to the following: Beatriz - always smiling, quick to serve and one of the sweetest individuals we met. Review tags are currently only available for English language reviews. Relax with a drink at our comfortable theater bar while enjoying live evening entertainment. There are different properties for different preferences, all specializing in attention to detail so your vacation will be as perfect as you imagined it. Ivan helped us out a lot, he even offered to bring pizza for lunch. The Excellence club check in and service is average. The EXCEPTIONAL staff who will accommodate every request and desires to please at every opportunity. Our menu is filled with delicacies from the land and sea, grilled, sauted or marinated. Kayaks, snorkeling equipment, sailing, and windsurfing. dishes that live up to the great culinary reputation of France. We are the Excellence Group Luxury Hotels and Resorts specialists! My husband and I needed a respite. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. Order from an extensive menu of tapas dishes paired with premium wines recommended by our sommelier. As a luxurious all-inclusive resort, we take care of every single detail in order to deliver an unforgettable guest experience, as exceptional and unique as it can be. See Also: Vacations by excellence phone number Preview / Show details. Secrets Resorts & Spas. Green juice, carrot and orange - all of them were the perfect start to a day - and helped me keep track of my much needed healthy lifestyle. We will ensure that your amiable comments reach the eyes and ears of all our staff at our resort.We look forward to welcoming you back soon and have another opportunity to pamper you with our service creating another memorable experience. Unlimited premium beverages If you require booking assistance, please contact us at 1.866.540.2585 or by using the directory. We were treated like King and Queen. Membership login Manage reservations Online Check-in Currency USD US +1 (866) 211-6223 CHECK AVAILABILITY, See Also: Customer Service Preview / Show details, Infinite Excellence, Exclusively for Two. The rooms are the best part. We will never forget your words.. "the answer to the question is Love". To complete the signup process, please check your inbox for an email from us. Excellence El Carmen And quite honestly, many of the staff will be in our hearts for years to come. We pay attention to offer good food quality, keep our grounds and facilities immaculate and well maintained, deliver joy through our shows and entertainment activities, and provide you with excellent service in order to exceed your expectations. If you like Japanese iron griddle cooking, cozy Teppanyaki rooms are the place to delight your taste buds and your senses as talented chefs prepare your meal right in front of you. I believe it was worth the extra cost as it has a jacuzzi tub outside and a sun bed just outside the doors. A total of 6 swimming pools, 2 of them heated with an exspanse of over 77,877 sq. Suites are sumptuous in size--668 square feet and largerand superior in style. We can not thank the chefs enough for their generous gifts - their delicious and first rate, gourmet food. Contact Finest Resorts. We will be back! With the hydrotherapy, saunas and incredible couples massage - it was truly incomparable. Christian and Guillermo - beach volleyball will never be the same without you. Two types of mexican beer, glass bottles of coke, seltzer, and tonic water. We assure you that we will continue working hard in this direction to have more guests satisfied with the outstanding service our guests expect from us.We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. Check in was easy and we were offered champagne as we did so. If you put your do not disturb card in your room door, staff should not call to see if they can come in anyway. Payment & Receipts. Excellence Riviera Cancun - All Inclusive, Luxury: exceptional accommodations, superior service and a full range of amenities, Superior: deluxe accommodations, excellent service and a wide variety of amenities, Standard: pleasant accommodations, good service with many amenities available, Modest: comfortable accommodations with some services and amenities, Basic: simple accommodations with few services and amenities, Carretera Federal 307 Chetumal - Puerto Juarez, We use some social sharing plugins, to allow you to share certain pages of our website on social media. We can't say enough positive about this resort, we will continue to visit for years to come. Tripadvisor performs checks on reviews. Buon Appetito at Toscana Restaurant, where the wondrous flavors of Italy come alive. Hours of operation are Monday through Friday, 9 a.m. to 9 p.m. Eastern Time (excluding holidays) Program Headquarters: 1-888-887-6192 E-mail. We look forward to receiving your comments and questions. Budget * 0$ - 10.000$10.000$ - 100.000$100.000$ - 500.000$500.000$ - 2.500.000$, Address One evening we called to make a reservation with the hibachi grill at the concierge. Phone. No big deal, but I would make sure you bring lots of small bills with you. Daily activities Float over for a cool refreshment without ever leaving the water. Change your trip. For lunch, The Grill serves up an a la carte menu of hearty salads, sandwiches, burgers and wraps in a giant thatch-roof palapa. Essential cookies enable core functionality. No need to upgrade to Club, but instead tip your servers well. It was very easy and only took maybe 20 minutes. We upgraded and got the excellence club package. Michael Jackson show (which I usually dont like, but it was pretty incredible), gymnasts another night, and an authentic Mexican dance show. We have been to many spas in our lifetime, and this one surpassed all others. The SPA was incredible. Ask about a refund. When we showed up, they couldnt find the reservation. Christian, Guest Activities, entertained us on the beach with trivia and he also made sure we had Bocce Ball to play on the beach. Our special treats in the evening were delectable. Luis and Benito - Our wonderful pool concierges, you prepared our lounge chairs with a dedication like no other and your concierge service was impeccably fast and always with a smile. The people left you with this undying feeling of joy. Our special treats in the evening were delectable. Christian and Guillermo - beach volleyball will never be the same without you. Please, receive our warmest regards from The Excellence Collection. Enjoy a romantic table for two or casual seating at the sushi bar. The resort exceeded our expectations and by far, has been one of THE best vacations we have experienced. Benito Juarez, Puerto Morelos, Some activities and entertainment changes daily. Dear Robert,First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as your holiday destination and for taking the time to write and share this review with the TripAdvisor readers.We are very pleased to know that our colleagues were able to make you feel at home away from home due to their attentiveness. Locate a local phone number on our website: Loyalty Program Members Customer Service Global Reservation Centers, 216 reviews of Excellence Resort "Came here for our honeymoon and already planning to come back. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Enjoy a cool refreshment without ever leaving the water. Bordered by If you are looking for unparalleled customer service, this is your resort. Greensboro, NC 27409, Contact The service here is phenomenal and the resort and beaches are beautiful. Accolade in the industry, placing Sandals leagues above any other all-inclusive resort. Please, accept our warmest regards from The Excellence Collection. Adults only. atmosphere for all things lobster. We got our results the next day form the concierge. 77580, We chose Excellence Riviera for its beauty, convenience and charm. There are 2 lit tennis courts onsite. Situated on a sugar white sand beach on Mexicos Riviera Maya coast, Excellence Riviera Cancun is a classic all-suite Mediterranean-style resort, crafted from stucco, tile and marble. All suites on the ground floor have direct access to the pool. 4526 W. Wendover Ave., Suite 50, Greensboro, NC 27409, Submit your quote request and a Excellence Resorts Master Agent will contact you within 24 hours. 2020 was a disaster. Our Business directory offers quality and professionally edited company listings, which are organized in the most relevant categories that enable customers to easily, locate businesses and businesses to easily find customers.

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