4RN e%{yw In the first place, why would a five star hotel deluxe suite have such a bed? A collection of all things wedding: Our thoughts and reflections on life, recent works, & bits of knowledge that we hope enriches your life and marriage. " A subsidiary of Studio Five Corp - The Media Group. only available on the hotels website. )The Gordon Grill accessed through the Highland Bar served a very "meaty" selection. The set consists of a gold bangle, a ring, a necklace, and a pair of earrings to symbolize a prosperous marriage ahead for the couple. Despite the odds of the pandemic, the two went ahead with a beautiful and even more special ceremony. Save my name, email, and website in this browser for the next time I comment. Reflecting back on our experience shooting Benny and Esthers wedding, we are grateful and honoured to have been able to witness such an intimate and special ceremony. Beautiful hotel, well run and organised and great food. My standard room was well laid out with all I needed available. 1) The most SHOCKING event was when we went back to the room after the banquet and discovered that our King-sized bed were in actual fact, TWO SINGLE beds joined together to give the impression that it is a King-sized bed. The cake selection is terrific! The management has no regard for service excellence and the well being of their guests. I had booked a junior suite as we have stayed in them before and love the extra space and think it is well worth the cost.We noticed on the way to the room there seemed to be a musty smell and the carpets were getting very tatty and some were verging on a trip hazard ! Review tags are currently only available for English language reviews. 3) A staff poured hot soup over my uncle, ruined his shirt, and the manager offered my uncle to purchase discounted red wine as a form of compensation. Required fields are marked *. Linda W, General Manager at Goodwood Park Hotel, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Room service, of which we required little, was efficient and all the staff we encountered were friendly and helpful.The common areas of the hotel are pleasant with the same general earthy tones and "oldie-worldy" feel. Did the manager expect him to be shirtless while his soiled shirt is being cleaned? Please see our partners for more details. %PDF-1.5
Its our pleasure to have you with us during your recent trip to Singapore and I am glad that your stay was generally a positive experience. %
Theres so much more that you can add on to your packages with these vouchers! )lighting was controlled by a central electronic panel at the bedside which is a good concept but the controller was a little challenging to usealthough the general cleanliness of the room was good there was several grubby marks around light fittings.Sleep comfort was good, the room being ultra-quite (Room 180) but the mattress was a little hard for our taste. 4ao/\~qO=Q^y{-KY\JIG:mIty:ARbvPvS;s f@(_E1A!B9OM%JIR//!o_TDZ)l3)PJfQ?#06w}&L",/SN\#"w)J2>OcwcHD?21T89UK2biZ@3b8sm=@o+;?t` However, the room was quite small and cramped. This area, already partially uncover, would make for a very pleasant weekend brunch experience? Doesnt the hotel have the decency to offer freshly cooked food?3) A staff poured hot soup over my uncle, ruined his shirt, and the manager offered my uncle to purchase discounted red wine as a form of compensation. Breakfast buffet, while not expansive, was adequate and service was fine. It is through regular feedback from guests such as yourself that we are able to keep improving.Regarding Gaia Restaurant, as they are a tenant and not one of our hotel-operated restaurants, hence we do not feature them in the hotels website. Prime cuts of meat are brought to the table for selection if requested.We thoroughly enjoyed our meal and the service was good although at S$260 for 2 mains, side dishes and a bottle of wine it is at the premium dining end of the spectrum (at least for our budget! Best Regards,Linda WeeGeneral Manager of Goodwood Park Hotel, We stayed a week at this charming hotel in Singapore. 2022 Tagvenue. (Its also strange that restaurant Gaia does not feature on the hotels website? It can accommodate up to 150 people. The two pools are fine although the general outside decor is a little tatty and due for a make-over. endobj
).Check-out was equally smooth and concierge were always helpful during our stay.The internet is a little confusing as the 2MB "free" service is in fact not restricted to 2MB of download but rather I think that is the maximum speed you get you can pay a premium for faster speeds but we found the free option perfectly adequate (including several Skype calls). Why would my uncle want to purchase red wine when the dinner was serving free flow of wine? It was horrifying because which hotel would give a just-married couple, on their first night together, two single beds? Should you need assistance, please do not hesitate to contact our reservation team at +65 6730 1811 or email us at rmresv@goodwoodparkhotel.com.Once again, thank you for choosing us and it will be our pleasure to have you back with us again which we certainly look forward to very soon.Best Regards,Linda WeeGeneral Manager of Goodwood Park Hotel. 3) A staff poured hot soup over my uncle, ruined his shirt, and the manager offered my uncle to purchase discounted red wine as a form of compensation. <>>>
more. The intimate wedding ceremony was absolutely beautiful. Tripadvisor performs checks on reviews. The first look allows couples to share this special moment together in a more private setting. The tranquil charm of this outdoor venue complemented with beautiful surrounding greenery will set the mood for an intimate ceremony. Ask Notcomingback about Goodwood Park Hotel, Ask expat_sealover about Goodwood Park Hotel, We compared the lowest prices from 12 websites, We compared the lowest prices from 15 websites, We compared the lowest prices from 17 websites, We compared the lowest prices from 13 websites, InterContinental Singapore Robertson Quay, Crowne Plaza Changi Airport, an IHG Hotel, We compared the lowest prices from 18 websites. Why would my uncle want to purchase red wine when the dinner was serving free flow of wine? Also, to take note that that we do offer exclusive room packages which include breakfast, dining credit etc. Delicately elegant with chandeliers, arches, and French windows which allow in natural light, the Tudor Ballroom exudes a unique aura that is cozy and inviting. 2) Thereafter, the hotel sent the leftovers of our tables food to our room after the dinner, instead of freshly cooked ones. Prices are the average nightly price provided by our partners and may not include all taxes and fees. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. In the first place, why would a five star hotel deluxe suite have such a bed? Exchange your vows in a picturesque setting by the hotels Balinese-inspired Mayfair Pool. Please be assured that your feedback will be further reviewed and discussed with the Executive Housekeeper and where possible,we will make improvements to ensure a more pleasant and comfortable stay. Your email address will not be published. I stayed here for 3 nights while having a business conference at the hotel. I had my wedding at Goodwood Park Hotel in Dec 2013 and the hotel totally ruined the most important day of my life. However we have taken note of your feedback and where possible will make improvements to ensure a more pleasant and comfortable stay experience.We do appreciate your comments and If we can be of any assistance for your future stay, please do not hesitate to contact our team at rmresv@goodwoodparkhotel.com Look forward to welcoming you back again the near future.Best Regards,Linda WeeGeneral Manager of Goodwood Park Hotel, This is the version of our website addressed to speakers of English in Singapore. endobj
The lay out of the hotel is a bit confusing, but I guess that is the result of heritage buildings pulled together and extra wings added. In the first place, why would a five star hotel deluxe suite have such a bed?2) Thereafter, the hotel sent the leftovers of our tables food to our room after the dinner, instead of freshly cooked ones. It was horrifying because which hotel would give a just-married couple, on their first night together, two single beds? Best Regards,Linda WeeGeneral Manager of Goodwood Park Hotel. Does the hotel train its staff adequately to handle events? I had my wedding at Goodwood Park Hotel in Dec 2013 and the hotel totally ruined the most important day of my life. When my uncle declined, the manager offered laundry service, which was equally uncalled for. I am also very concerned with regards to the room rates offered through other channels as we take pride to ensure all rooms rates are the same through all channels hence this has been highlighted to our Revenue department. The hotel also acceded to our requests promptly and room service was not bad too! Your email address will not be published. I will be looking into your feedback with our Executive Housekeeper and Chief Engineer and where possible and needed we will make improvements and upgrade our product accordingly. I would also like to take this opportunity to share with you that we have indeed recently upgraded our internet connection speed to 2MB. Indeed due to the unique layout of our rooms in this low rise heritage hotel, all our guests are personally escorted to the rooms upon arrival and the room size for our lead in category- Deluxe room is averaging 40 sq m. Some room sizes do vary accordingly due to the location and structure of the hotel. Here is an exact account of what happened:1) The most SHOCKING event was when we went back to the room after the banquet and discovered that our King-sized bed were in actual fact, TWO SINGLE beds joined together to give the impression that it is a King-sized bed. 4 0 obj
My wife and I stayed for 3 nights at the Goodwood Park Hotel for a long weekend getaway.The hotel enjoys a prime location on Scott Road on elevated ground several hundred meters north of Orchard Rd. Old world charm with a few cracks around the edges! Taxes and fees that are shown are estimates only. To see the virtual tour of Tudor Courtyard, Click here! The moment they said, I do. The wireless coverage was adequate in our room and public areas where tested.So to sum up we would happily return to the Goodwood for a "weekend getaway" experience and can live with the slightly quirky aspects of the hotel, some of which stem from it being an old property, but others which could be resolved with a bit more TLC. Conference facilities were very good and the food and drinks were excellent. The suite comes with a comfortably sized living room-bedroom featuring couch, small dinning table, side board and tele-cabinet. An elegant glass marquee with soft white drapes, beautiful crystal chandeliers, and manicured green walls, this airy light-filled Tudor Courtyard is the perfect venue for social gatherings, cocktail events, birthday celebrations, or corporate lunches and dinners. 2) Thereafter, the hotel sent the leftovers of our tables food to our room after the dinner, instead of freshly cooked ones. I would definitely share your compliments with our team members to encourage them to continue working towards service excellence. x\s6~>7$;8CEl5HT\ )$;@X, yr('^:9+6\w\?'7Q8=
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4rXIyI C~6f5&[H"fzOvAJ=XpMppEY3-[\"xG7&yuAezKQ[/`"z"xP0xyx}Txq%ewfc;hdZfXRJgi(%c@,)|}>_9l So for access to Orchard Road shopping but with a feeling of privacy and intimacy this is an excellent hotel choice.Booking was through Agoda after checking with the hotel and discovering their direct rates where more expensive!Check-in was excellent, we arrived early around 11am and the receptionist was happy to allocate us a junior suite room (as booked) on the 2nd floor in the main hotel complex but right at the back (NE corner). Did the manager expect him to be shirtless while his soiled shirt is being cleaned? It shows the love and unity between the new couple where they truly embodied the iconic saying 'dance like nobody's watching.'. Our room was exactly as we remembered it from 4 years ago, our last trip to Singapore. I had my wedding at Goodwood Park Hotel in Dec 2013 and the hotel totally ruined the most important day of my life. Why would my uncle want to purchase red wine when the dinner was serving free flow of wine? I note it is used for weddings and such but these are mostly afternoon and evening affairs so I'm sure the dual-use could be accommodated.The garden areas are nice but not stunning; while the complex is surrounded by high rise the outside areas feel relatively private and relaxing.The coffee shop is comfortable and serves lunches, high teas and all day tea and coffee. endobj
Hi expat_sealover,Thank you for choosing the Goodwood Park Hotel as your preferred choice of accommodation. The reception staff was good and got the formalities done quickly. I'm surprised as an option breakfast is not served around the main pool. The location, within walking distance of Orchard Road, but still with a lots of green around it, is great. It was horrifying because which hotel would give a just-married couple, on their first night together, two single beds? Which my husband hates.We were greeted and checked in very efficiently by friendly staff. Be it exchanging vows in a picturesque background by the Balinese-inspired pool set amidst the luscious greens or holding a Goodwood Park Hotels stately grandeur and tradition of gracious reception are reflected in its range of banquet and meeting venues, catered to suit every need and event in Singapore. 1 0 obj
Great service and friendly staff. Love was truly in the air for these two. I totally regretted choosing Goodwood Park Hotel for my wedding day, as it clearly did not live up to its reputation of a 5-star hotel.More, Dear HonestSgReviewer,Thank you for taking your time in providing us your review. Copyright 2022 Studio Five Weddings Pte Ltd. A subsidiary of Studio Five Corp Media Group | Built by webmasons.sg. 1) The most SHOCKING event was when we went back to the room after the banquet and discovered that our King-sized bed were in actual fact, TWO SINGLE beds joined together to give the impression that it is a King-sized bed. Well recommended. Here is an exact account of what happened: Ask HonestSgReviewer about Goodwood Park Hotel, Ask TravelprOfessiOnal30 about Goodwood Park Hotel. Here is an exact account of what happened: This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We will also review your wonderful suggestion to serve breakfast by the poolside with the F&B team. Did the manager expect him to be shirtless while his soiled shirt is being cleaned?4) During the grand opening of the banquet, 3 staff, holding on to the first dish, did not know where they were supposed to go and made a blunder whispering amongst themselves and moving around frantically while trying to find their positions, all in full view of the guests. The lovely sight of the Ideal Indian Couple: Thivyaa & Satyam, A romantic sight to behold: Chenghao & Xinfei, Amazing Lucky Draw Prizes To Win At Our Roadshow 2020. 3 0 obj
Please be assured that necessary actions have been taken. I have also dropped you a private message to address your concerns. Only 100 meters from Orchard Road butwith its low building with a old charm I can only recommend this hotel as one of the nicest hotels in Singapore (if you do not like new slick building) We stayed on the second store in very nice room.The hotel also have several restaurants of a very high standard (have received a lot of rewards). Within the open plan area there is also a king size bed (very firm mattress) and luggage rack, wardrobe and dressing table.Bathroom had vanity, toilet and bath with stand in shower and curtain rail.The overall impression was one of a suite with warmth and comfort decorated in calming earthy tones.Big thumbs up for; ultra quiet room, nespresso coffee machine in room, effective and quite air-conditioning, large safety boxSeveral of the "ergonomic" aspects of the room were a little frustrating including;the shower in bath which was cramped and the shower curtain failed to stop some water leaking into the bathroom floor.the chair for the dressing table had arms and could not fit under the benchtop consequently the area around the dressing table (luggage rack and one side of the bed) is crampedthe television cannot be comfortably viewed from bed (what about a 2nd TV on the wall as an option? The New Normal: Live Streaming Your Wedding. Benny and Esther had been planning for their dream wedding before being hit with the news of the pandemic. When I gave feedback to the management, they apologised and for ruining my big day, they offered ONE night stay with dinner included at the hotel. Theres so much more that you can add on to your packages with these vouchers! d/U#]^_?AXS}/Ha4Tm806`MEGX4B z:9av V)y1kTpda%v ,.C[ stream
cd&`lWH{TQ,4d>%a. I hope to hearing from you soon. This setting means they are away from the eye of their families and friends which breaks the old tradition of seeing each other for the first time during the walk-in. However I do regret to hear that some areas of the hotel has fallen short of your expectation. I am pleased to hear that your stay was mostly a pleasant and memorable experience. When my uncle declined, the manager offered laundry service, which was equally uncalled for. We do have a program for regular and on-going maintenance and refurbishment to keep our hotel relevant and fresh. The bride and groom give their thanks to the elders of the family by pouring Chinese tea. If a hotel cannot even provide basic services, how can it be considered a 5-star hotel?The level of service received from the hotel is appalling. Imagine my shock when I saw my half-bitten shriveled up prawn crackers and half-eaten roast chicken on the plate. I will certainly share your compliments with our team members and they will be delighted to know that their attentive service has left you with a good impression. We will also be looking into a refurbishment of our product.We do hope that you will give us another chance to welcome you back again soon. Stayed a night at the hotel as I had my wedding banquet there. They could have done so much better for the service recovery. Doesnt the hotel have the decency to offer freshly cooked food? Imagine my shock when I saw my half-bitten shriveled up prawn crackers and half-eaten roast chicken on the plate. Come join us for our first ever wedding roadshow and we can handcraft for you the perfect package to meet all of your needs! Had a junior suite which comes with a very big bathroom and sizable living area. 2 0 obj
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Straits Chinese Nonya Restaurant - Keck Seng. Overlooking the hotels Main Pool amidst the charming colonial architecture, this timber-decked alfresco terrace of LEspresso restaurant is an ideal venue for a casual-chic solemnization ceremony and reception. All rights reserved. It had a couple of glass panels in it and on the outside of these was a lot of green algea, which didn't look very nice.We loved the bed which was very comfortable and the hotel is quiet , which is always a plus.We didn't have tea there this time , but as usual it looked lovely as we had to walk past it every day to get to our room.I didn't think the hotel looks as busy as other hotels,but they did seem to have a lot of functions there.It has 2 swimming pools , one of which is a bit hidden and is lovely as not many people seem to know it exists , so it is lovely and quiet , but again the area around the pool is looking very tired and worn.We will not stay there again as it has lost its charm and is need of some TLC.I would definitely say it is for older people who want a bit of peace and quiet in a very busy city. Here is an exact account of what happened: They were all seated together at a long and beautifully decorated table with fresh flowers for an intimate lunch. The two exchanged their vows and took their oath of marriage with just their immediate family as witnesses. Hi Notcomingback,Thank you for taking your valuable time to write this constructive review. I do however regret to hear that we did not meet your expectations with regards to the room layout and facilities. Instead of postponing their wedding, they decided to go forth with an intimate and special ceremony with just their immediate family present. 4) During the grand opening ofI had my wedding at Goodwood Park Hotel in Dec 2013 and the hotel totally ruined the most important day of my life. Imagine my shock when I saw my half-bitten shriveled up prawn crackers and half-eaten roast chicken on the plate. 5) There were numerous complaints about the wait staff from my guests, such as not knowing how to portion food, often spilling them on the table and dirtying the bowls. The room can accommodate up to 230 people. We have stayed at this hotel at least 6 times and have always loved it for many reasons, the position is really good and you can take the stairs instead of the lift ! Nearest MRT is "Orchard" but Newton both on the red line are an easy walk to the hotel. Bed was very comfortable and service standard was excellent. We only ate diner at the hotel once and ended up at the Gordon Grill after being told "Gaia" restaurant is not open on Sunday nights(?) Its private reception area provides a perfect setting for mingling and cocktails during seminar breaks or before a banquet. Hop to it, RSVP now! Once again thank you for taking time to share with us your feedback. Hi Debbie B,Its our pleasure to have you back again with us.I am delighted to hear that you enjoyed your stay with us and that our team members left a positive impression with their attentive service. Once again, we would like to extend our sincere apologies for all the inconveniences you have experienced during your wedding banquet in December 2013.We have taken your feedback seriously and your recent experience is of great concern to us. Shaded with ceiling fans, it offers breezy comfort in Singapores tropical weather. Doesnt the hotel have the decency to offer freshly cooked food? When my uncle declined, the manager offered laundry service, which was equally uncalled for. The venue is known for their stunning colonial exteriors and interiors that embodies a beautiful blend of heritage, culture and old-world charm.
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