Rust all over the bath room, mismatched light bulbs, dingy/dirty sagging sitting furniture (couches) in room. Rooms provide a 32-inch flat-screen TV. The body wash hasnt been replaced in the shower after several calls. Distances are displayed to the nearest 0.1 mile and kilometer. Overall it wasnt bad, but as I said it wasnt without its problems with mainly the personal issues. The hotel is located in the center of the Clayton Business District. Other amenities at the Frontenac Hilton include two restaurants, a fitness center, a sauna, and an outdoor swimming pool. Plus the noise in the hallway. - Breakfast was subpar quality not what one would expect of Embassy Suites. The beds and pillows were comfortable for us. The rooms themselves were actually very nice with big comfortable beds. Welcome to the Holiday Inn St. Louis Creve Coeur!Come and enjoy the Newest Full Service Holiday Inn in St. Louis - Creve Coeur! Each guest room has a flat screen HDTV, contemporary dcor, high speed Internet and all the modern features you expect and deserve! Forest Park is 3.2 km away.A complimentary Euro-Continental breakfast is offered at St. Louis Seven Gables Inn and includes pastries and hot items. I wouldnt even recommend this hotel to my worst enemy. Insisted I be moved. Dining Grab a bite from the grocery/convenience store serving guests of Residence Inn by Marriott St. Louis West County. How are two people supposed to eat your trashy room service served in plastic containers? Yes, parking is available free of cost at the Hilton St. Louis Frontenac. The preferred airport for Hilton St. Louis Frontenac is St. Louis Lambert Intl. The AC kept freezing up and finally after 10 days they installed a new unit. Service if you want or at your request. - Only one chair in our large-ish suite. I had to go over all mirrors and glass and clean them. The hotel is of course decorated as if Queen Elizabeth and Prince Philip (RIP) would be walking in any second. Block said Wortman was fond of a waitress named Gigi that worked at the restaurant. The most worth mentioning is that there is a younger local staff, very professional! Elevator was a bit sketchy at times. Two Diamond parking spots but no room upgrades. We really enjoyed this hotel. The covered parking garage is tight; if you have a large vehicle its better to park in the surface lot up front. Breakfast bar is very decent, plenty of choices and hot food i.e. Warm, friendly, and a memorable presence. The cleaning crew does a horrible job: dirty rags must have been used to clean mirrors, tvs etc because all were smeared. Please note that all Special Requests are subject to availability and additional charges may apply. It has a nice view and was quiet. Our bartender was Chris and he fixes up with some delicious cocktails which we enjoyed in the pool. Property Location With a stay at Residence Inn by Marriott St. Louis West County in Town and Country, you'll be convenient to American Kennel Club Museum of the Dog and Sugar Creek Park. They booked me a room at another hotel close to the city (the Union Station hotel), took care of the parking expense there, and didn't charge me for that night's stay Then, I was brought back to the Hilton the next day with early check in, 2 breakfast vouchers, unlimited Starbucks for 2 days from the lobby, free parking, a free upgrade to the top floor with the best view, and the BEST customer service out there. I had the privilege of getting married at the Chase over Memorial Day weekend. The food is very good! But the a/c did! Our room??? Enjoyed our 2 night stay. Additionally the hotel has a state of the art fitness room, indoor pool, restaurant and bar!Whether you are on vacation or traveling for business we will meet your every need! If you are thinking of bringing your pet and want to know if pets are allowed at Hilton St. Louis Frontenac, please read the hotel pet policy. THE CLEANING LADY CONFIRMED THAT THERE WERE SEVERAL AVAILABLE ROOMS. The hotel is located in the small town of Frontenac, the environment is very beautiful, the local residents are very friendly and feel very good. Fully half of the outlets didnt work. Not often. My favorite perk was actually the 24/7 hot coffee and tea available, as well as 24/7 filtered ice water. The only issue was the bathroom sink was far from the edge, difficult for my young child to use/reach. The A/C is of the type that has no continuous fan to help cover the noise of the neighbors . It is like stepping into the world of Austin Powers or a Sean Connery 007 1968 movie. Made for a long night! One at at time? Side note there is a small food counter in the lobby. Hilton Hotels operates in 113 countries under 17 brands including Waldorf Astoria, L X R Hotels and Resorts, Conrad, Canopy by Hilton, DoubleTree, and Hilton Hotels and Resorts. Staff did nothing to change that even after we mentioned it. The airport is conveniently located when visiting this Frontenac hotel. The hotel has 3 building/tower. The Cheshire Inn is a treasure. There are countless closed businesses and abandoned buildings nearby. Very easy check in. Mainly with the behavior of people in the restaurant (Natalie), the front desk (Kelsey) and the general manager (Melodee) who did not get back to me about my concerns. Although it is shown that breakfast is not included when booking, the hotel includes breakfast for the guests who check in. What did bother me however was at 4am we were all woken by the trash being emptied right out side the hotel. Copyright 2022 Trip.com Travel Singapore Pte. BOTTOM LINE: Spend a few bucks more and stay someplace else. The hotel staff is very polite and it is very convenient to go anywhere. Great location, everything 5-15 minutes awayhas plenty of safe parking. The HVAC /controls on both the wall and floor unit wouldnt keep a constant temp. The only problem is the walls are pretty thin so you could hear your neighbours and noise from the corridors. Based on recent averages, the room rate for this weekend can be as low as 167 per night. Hotel said it was construction Thank you to all the wonderful staff!! - Every single staff member we encountered was unprofessional and rude. They could have someone serve just wine and beer. This Frontenac hotel has 3 floors. The a/c was easily adjusted. And I can truly say that over the years the service gets better, amenities are better, and overall the experience is even more wonderful. They go all in on funky antique furniture and paintings, taxidermy stuffed Grizzy, tchotchkes all over. Except they didnt refill the containers. Airport (STL). Hotel service is really good, the front desk is polite, responsive, the hotel has a free shuttle bus to and from the airport, university, shopping malls, restaurants, zoos, only give tips, drivers will enthusiastically introduce landmarks, especially go to the airport quickly and again Comfort, tip and taxi prices are really too affordable! Hilton St. Louis is across the street from the Plaza Frontenac Shopping Center. - No trash can in the bathroom. New room faced parking lot. You can return to this list any time via the navigation menus at the top of the page. This hotel is a 3.5 but dont have that option on TA. Be sure to enjoy recreational amenities including a 24-hour fitness center and a seasonal outdoor pool. The nightstands looked like they hadnt been dusted in months. A complimentary breakfast buffet is served each morning.The spacious suites at Residence Inn provide sofa beds, seating areas and desks. The hotel is quite clean and seems well maintained. The Hilton St. Louis Frontenac in Frontenac was built in 1974. Definitely request a high floor room, the lower floor rooms face directly into the windows of nearby buildings. The only bummer was the parking situation. We felt spoiled and slept like babies. Maybe since they were buying the $6+ regularly and we were just reminiscing. GG especially was helpful. The bar is shut down because lack of a bartender. This is both my first time in Saint Louis and my first time staying at a Magnolia hotel. - They switched to refillable shower gel and shampoo containers in the bathroom. The Frontenac Hilton offers a business center and a gym. This is one of the hotels in Frontenac with Free Parking. - Room service was a joke. The next morning after a bad nights sleep we tried to get breakfast in the restaurant on the ground floor. Hilton Frontenac Hotel And Suites premium quality of service is one of the common traits of The Hilton Hotels. St. Louis University is 15 minutes drive away. We checked out as soon as we could. Plenty of towels. It really does feel like you are in a time warp in London in 1945. Our room had 2 exit doors. My husband is a heavy sleeper and deafnothing wakes him up. There is a supermarket next to the hotel, which makes life convenient. We experienced quite an outburst from one valet employee but noted that most are trying to be as helpful as possible with what they have. I've stayed 13 nights in Holiday Inns since March, and have two more reserved for later this month at a different one I've had good experiences with, but I'm rethinking my future stays due to the callous disregard of this one. Thank you! The hot tub was just that a hot tubwhirlpool jets? There was also a nice pool, but we didn't bring our swimsuits. Stayed here one night as part of a road trip but I wish I hadnt. Thats the whole idea of traveling! Hilton St. Louis Frontenac rooms include an MP3 docking station and a coffee maker. Just disgusting. Moreover, the transportation is convenient, there is a shuttle bus from the airport to the hotel, and shopping and shopping around the hotel is very convenient. (sorry for misspelling the names) Details: This is an older boutique hotel. I had a couple of shall we say rambunctious folks on one side and a young child on the other. The fan on switch did not work either. Every single staff member I interacted with was warm and friendly and responsive. Pros: Awesome pool - great view. Our family cant wait to visit again. Two of the three were empty. IN THE AREA THAT I HAD REQUESTED. NextSTL is committed to providing original stories and unique perspectives on a variety of urban topics such as architecture, development, transportation, historic preservation, urban planning and design and public policy in St. Louis. Staff was very friendly. There is a microwave oven and a laundry room on the third floor of the hotel. Overall considering the reason for our staythese things were minor. ANYWHERE else! Individually styled rooms feature antique furnishings and free Wi-Fi.The unique rooms at Seven Gables Inn are equipped with a 32-inch flat-screen cable TV. The Market iso pen 24 hours a day and offers food and drink options.Residence Inn is 3 minutes' walk from the Richmond Heights Metrolink Station. The hotel site was formerly the King Brothers Motel which was co-owned by Alvin Block and Lester Nieman for nearly thirty years.. The mixed-use development is adjacent to the hotel and includes offices, retail spaces, a health club, a restaurant, a catering company, and a beauty salon. Highly recommend. Free self parking is available onsite. A roundtrip airport shuttle is complimentary during limited hours. Please call our 24/7 Customer Call Center at. The hotel is walking distance to markets, restaurants, the Arch, and a boba tea shop. My family and I stayed here on a Wednesday night which was nice because it wasn't very crowded. We accept anonymous tips, pitches for story ideas, and completed stories. The food took almost 40 minutes to arrive with only one other table of two. After talking to the police, insurance, repair shop, etc. The hotel has just opened for two months. This is the part that still bothers me. When reached, family representative and commercial real estate developer Roger Brodsky declined comment. The parking is not on site. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Some examples: - Our room was filthy when we checked in even though housekeeping had clearly been in there. Long story short, they overbooked the hotel, so when I got in late at night awaiting my room, they had no rooms available. He was very rude and unprofessional. They were prompt in their service, the gated lots nearby dont have in and out privileges, and youll want to keep your car off the street overnight. Guests can dine at Molly Darcys which serves traditional Irish and American pub fare. When Brodsky pulled Breckenridges contract the hotel then briefly operated as the Frontenac Grand. In 1993 the Brodsky family reached an agreement with Hilton Worldwide and has operated as the Hilton St. Louis Frontenac Hotel since. Our second favorite part is the Fox and Hound Pub. We worked with Katie McReynolds leading up to the wedding and I always felt in great hands! All Rights Reserved. Our stay was very good. Our staff looks forward to exceeding your expectations!! Front desk would usually hang up rather than answer the phone. Guests the Hilton Frontenac can dine in the Provinces Restaurant, which features American and international cuisine. I am a Platinum Elite with Marriott, which is treated differently across the Marriott brands since Covid. We had a wet bar with refrigerator, a couch and two queen beds, plus a beautiful, large bathroom. This is pitiful! Very clean and comfortable. I also want to thank Anyae for her moving me out of the room in poor condition and into a junior suite. When they did pick up, they would greet with yeah? and say we things like ok bro in response to your request. But at least it was able to get cool enough to be comfortable temp wise. Who wants to get out of comfort time to trek that far) We had a great view from our room but no chairs or a table on our balcony to enjoy it with a bottle of wine. Additionally the Brodskys own the buildings surrounding Le Chateau Village which are occupied by Triad Bank, Reliance Bank, and Wells Fargo Advisors. The Buffet is incredible, and better than any hotel Ive ever been in any country. Very good hotel, good hotel service, will definitely choose to stay here next time, in short, a very satisfied stay. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Mingle with other guests at the complimentary reception, held on select days. It was empty yet we were completely ignored by the one waitress. Himan greeted me with his smiling positive energy, remembered me each day I saw him and was very responsive to my questions. Would have liked a microwave in room and a refrigerator with a freezer section and colder refrigerator but not enough to ding this motel. Guests are required to show a photo ID and credit card upon check-in. That being said, my 4-night experience at Magnolia St Louis was fantastic and it started at check-in with Himan. The minimum age to check-in is 21. However, it seems their manangement or the owners have chosen to let the quality of the hotel go down to the level of a lesser than Embassy Suites/Hilton quality. Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size. The hotel is convenient for parking. She is like no other hotel worker I have ever met. Wheelchair accessible - may have limitations, Internet access in public areas - surcharge. Hilton St Louis Frontenac Hotel is literally located in the middle of everything with only a few minute's drive to many tourist spots and dining options. When trying to maneuver the exit out we actually hit the curb and the garage door closed on the tailgate of our truck causing some damage. Had a great stay. We had breakfast at the Provance Restaurant. No longer. If it hadnt been too late to cancel our reservation we would have. Rooms Make yourself at home in one of the 101 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. If youre going to the Cheshire you know youre in for an experience. Like so many places right now, they seem to be understaffed and some employees handle that load better than others. It was a room truly fit for a diamond member such as myself. oatmeal, waffles, eggs and sausage. You start by meeting Roxie at the front desk. priceline.com LLC is located at 800 Connecticut Ave. Norwalk, CT 06854. Stunning! The pet policies of Hilton St. Louis Frontenac are listed below. The service was awesome, the location was prime, literally next to everything, very clean, I loved the oven which provided a homely feel. Every aspect of the stay was such a disappointment that we checked out early and stayed elsewhere. It took moving into and looking at three rooms before we found a clean one. The company is an American hotel chain, which operates hotels internationally. Our room was nice with a good view. There were piles of food ground into the carpet by the bed. Juice, eggs, coffee, meats, breads, cereals, yogurt, fresh hot oatmeal and fruit choices. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). The breakfast was just the icing on the cake for what had been a nightmare of a stay. Our room was clean but quite basic. THEY WERE NOT ALL TAKEN. Hilton expects to open 100 hotels across Africa and the Middle East in 2019 as part of its expansion program. Is the hotel able to help us out in any way? Which of course we didnt use. Ltd. All rights reserved. - Hard as a rock bed. Amenities Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless Internet access and a picnic area. Please access our Customer Support Portal, Layout of Suite, 1 Bedroom, Executive Level - Bedroom and living room, Internet - Free WiFi and wired Internet access, In Room Entertainment - 32-inch LCD TV, premium channels, and MP3 dock, Food and Beverages - Coffee/tea maker and room service (limited hours), Bed Type and Features - Premium bedding and bed sheets, Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer, Extra Features - Laptop-compatible safe, double sofa bed, and sofa bed; free rollaway/extra beds and free cribs/infant beds available on request, Pleasure - Climate-controlled air conditioning and daily housekeeping, Connecting/adjoining rooms can be requested, subject to availability, Extra Features - Sofa bed, laptop-compatible safe, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request, Accessibility - Closed-captioned TV and roll-in shower, Need to Know - No rollaway/extra beds available, Layout of Suite, 1 Bedroom - Bedroom and living room, Bed Type and Features - Premium bedding, blackout drapes/curtains, and bed sheets, Extra Features - Phone, double sofa bed, and sofa bed; free rollaway/extra beds and free cribs/infant beds available on request, Accessibility - Closed-captioned TV, low-height door lock, wheelchair accessible, and wheelchair-width doorways, Layout of Suite, 1 Bedroom, Executive Level - Bedroom, Extra Features - Sofa bed, phone, and laptop-compatible safe; free rollaway/extra beds and free cribs/infant beds available on request, Layout of Junior Suite, 1 King Bed - Separate living room. This is the most disgusting motel Ive ever stayed in. The bed was fine. It is $12 per night to park there. The only downside was the breakfast that was included in the price, as we understood Buffay style would not be available with the pandemic, but we received an orange bagel no cereal no drink and yogurt. Seriously, the hotel is really good. Geoff often scoops the mainstream media regarding major development projects and issues in St. Louis.
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