Your dates seem to be a bit off. This web site is not responsible for any inaccuracies in the photos, Carretera Chetumal Puerto Juarez Km 236.7 Tankah, Tulum, 77780, Mexico, Playa Del Carmen, Quintana Roo, Mexico (PCM), Cozumel, Quintana Roo, Mexico (CZM-Cozumel Intl. To complete the password reset process, please check your inbox for an email from us. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Extra-person charges may apply and vary depending on property policy, Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges, Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed, This property accepts credit cards, debit cards, and cash, Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit. The best part was the Alfredo at the party pool!! This 432-room resort feels estate-like, thanks to its colonial style and upscale landscaping. Analytical cookies help us to improve our website by collecting and reporting information on its usage. Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation. One member of our party had a watch stolen following maid service. Thank you for taking the time to share your review. In simplest terms, cenotes are sinkholes that form when limestone collapses and leaves a hole (many times with gorgeous turquoise-colored water) in the earth. Wow, he is superb. by E-Concierge. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Posted by a verified traveler on May 13, 2021, May 14, 2021 If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Though the grounds are large, most of Dreams features are located either in the jungle or by the beach. Reservations are needed for golf tee times, massage services, and spa treatments. Guests in need of traveling to/from the airport may arrange transportation with the reception. by Social Media Coordinator. Great food and beverage selection !!! Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. Hydrotherapy room This special dinner is served only by advance reservation through our concierge. 77761, Just tired, touristy stuff. 2022 Travelscape LLC, An Expedia Group Company. We made the best of things, but were really disappointed in the resort as a whole. After you have selected your desired room type, you will be taken to a "Complete your booking" form. CST# 2083930-50. The recreational activities listed below are available either on site or nearby; fees may apply. To ensure your security, we use a secure commerce server, which encrypts the credit card number and encodes it into a non-usable form. Costumer service was extremely lacking. Portofino Traditional Italian cuisine. Sign in to see exclusive Member Discounts. Perfect beach and clear blue water. Non-alcoholic drink options include a smoothie bar and coffee shop. Crashing waves, birdcalls, and a lack of background music keep it tranquil, while soccer goals and group exercise classes bring some activity. Large marble bathrooms have showers and separate tubs (some jetted), bathrobes and slippers, hairdryers, and top-notch toiletry brands that feel luxe. It is great to know that you had an amazing vacation! Not the case! World-class food, beautiful decor, and fantastic activities are all to be, Fun, sun, andscuba? This hotel offers free self parking and valet parking. We look forward to your return. The property offers at least one full-service restaurant. Unfortunately, during our stay, our room had issues with the door's locking mechanism, service buttons on the phone, and ineffective AC due to pre-programmed minimum temperature setting. Saunas Dreams Tulum Resort & Spa is a four-pearl, all-inclusive property located on a quiet stretch of white sand, just a 15-minute drive north of Tulum. Onsite food and beverages are included in the room price (some restrictions may apply). We noticed after we changed that other guest had on similar apparel inside the restaurant and were allowed to dine. Each accommodation is individually furnished and decorated. To top everything off we were told we had to change close several times due to not meeting dress code attire for dine in the restaurants. Set in the jungle, the hotels spa takes a holistic approach with several treatment rooms, a small hydrotherapy circuit (fee, or free with most treatments), a DIY body bar for scrubs and lotions, and three themed, jungle-surrounded bungalows for treatments like wine therapy or reflexology. Check-out time is 12:00 PM. It was amazing. throughout the resort including: Guests must contact the property in advance for check-in instructions. Expect smaller dining venues, including the main buffet, and a casual or formal dress code prohibiting beach attire in dining areas. In these, Winter is coming. Posted by Tabitha, from Sterling CO on Oct 31, 2020, Nov 3, 2020 Multiple amenities are available at this hotel. by Mara Jos E-Concierge, Thank you very much for your review and visit. This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). Himitsu - This restaurant specializes in Asian cuisine and serves dinner only. Smoking is allowed in designated areas at this 4.5-star Tulum hotel. Airport (CUN) airport, the closest popular airport to the property. by E-Concierge. Posted by a verified traveler on Dec 29, 2020, Dec 29, 2020 Overall, a disappointing experience in what was my first time in Tulum. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Individuals attending a convention cannot book this property for their stay. There was a small preferred beach but we got terrible service- when I talked to Salvatore the preferred beach butler he told me I should have tipped him versus the waitress who was serving. The saving grace was the spa. Relax with free beach cabanas, sun loungers, and beach umbrellas. Loungers have thatched umbrellas, and Bali beds can be reserved for an extra fee. 42-inch flat-screen televisions come with premium cable channels and pay movies. Rooms open to furnished balconies or patios. Try signing in with CONNECTED_THIRD_PARTY_NAMES or use another email address. Dear guest: Thank you for rating us with 5 stars. This all-inclusive hotel features a private beach, an attached winery, and a full-service spa. The relaxing pool has no music or activities, and free canvas loungers are accompanied by for-rent Bali beds. This resort was very boring a lot of kids and family do not come here if you are under 30 and single the best part of this experience was the spa the massages were amazing.Thank you Angel for making the best of our trip. Travel now through December 22, 2022 and receive: One-in room family or champagne breakfast, Complimentary upgrade to nonstop shared transfers, One bottle of wine/sparkling wine per room. Student Groups (Spring Breakers) are not permitted at Hotel. This resort definitely needs some upgrades and some TLC. A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. by E-Concierge. Rest assured we'll pass your greetings to our staff and management. Rooms and amenities are decent. Additionally, rooms include complimentary bottled water and coffee/tea makers. Three exterior palapas overlooking the Caribbean Sea This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global). Then you will need to review the "Details of your stay" and fill in the blanks on the "Guest Details" section. Dreams Tulum Resort & Spa By AMR Collection - All Inclusive, Luxury: exceptional accommodations, superior service and a full range of amenities, Superior: deluxe accommodations, excellent service and a wide variety of amenities, Standard: pleasant accommodations, good service with many amenities available, Modest: comfortable accommodations with some services and amenities, Basic: simple accommodations with few services and amenities, Carretera Chetumal-Puerto Juarez KM 236.7 No.1, I paid for ocean front and got party pool front- could barely see ocean. Three glass exterior cabins surrounded by jungle All other Preferred Club-level rooms are suites. Thank you very much for your comments and visit, we are looking forward to welcome you once more. score 10 is the highest. Portofino - This restaurant specializes in Italian cuisine and serves dinner only. No preferred pool, very little food in preferred club with flies on it most of time. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. The guests can check in from 03:00 PM. Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel. Lastly there was a sewage smell coming from under the sink. Don't forget your sunscreen! In addition to the Rendezvous lobby bar, Sugar Reef beach bar, and Manatees swim-up bar in the main pool, guests can also grab drinks at the 24-hour Sky Bar sports bar and at the small, limited-stock lounge bar near the restaurants. Special requests can't be guaranteed and may incur additional charges. Beds feature down comforters. You'll find Tulum National Park and Tulum Mayan Ruins within 2 miles (3 km) of this hotel. Preferred club not worth the $ at all. The resort was just tired. If found attending a convention, guests may be subject to higher room rates upon arrival. With activity-packed kids clubs, water sports, and other child-approved amenities (picture a swimming pool with a pirate ship replica), the following all-inclusives all on Mexicos Caribbean side are, Beach at Hotel Diamante K/Oyster Tulum, located on the Yucatan Peninsula, is one of Mexicos most buzzed-about destinations and understandably so. Green / Sustainable Property This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. Dreams' guests have access to five bars with top-shelf liquor and domestic and imported beer. Dreams guests have a choice of six a la carte restaurants, including Mexican, Japanese, Sushi, Italian, French, and a steakhouse, with two restaurants open for lunch as well as dinner, and one used as an extra breakfast option in high season. That same year, additional renovations gave the resort's restaurants new looks, though some rooms and restaurants still have a dated, sparse feel, particularly when compared to comparable all-inclusive properties. Posted by Nevil, from Murphy on Feb 10, 2022, Feb 15, 2022 , Free valet parking. We stayed at this resort for a friends wedding, which was beautiful. The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. General Information - Room taxes and service fees are included in vacation price. Dreams Tulum Resort & Spa - All Inclusive offers 432 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and safes. The Explorers Club keeps kids ages 3 to 12 busy with active programming like a water park, rock climbing wall, and camping nights, while the teens' Core Zone has video and table games. These plugins place cookies so that you can correctly view how many times a page has been shared. Mexico, Top-shelf spirits are served at seven bars. Sugar Reef Beach Bar. Please fix the following errors to continue: "Everything was great. This section of the hotel is also home to nightly entertainment, art shows, and restaurants, plus an on-site temazcal with small cenote hosting free ceremonies -- a rarity in the area. Minimum check in age is 18 year round. Very beautiful well maintained and friendly bi-lingual staff. But savvy jet-setters know the best time to hit the road is just before the holiday hoopla (read: never-ending crowds and spiked prices) kicks in full force. A state-of-the-art fitness center, equipped with weight-training machines, can be accessed by all guests. *Additional fees may apply, DREAMS SPA BY PEVONIA There are 9 restaurants on site, as well as a coffee shop/caf and a snack bar/deli. Top-shelf spirits are served at seven bars He stood by the beach bed next to us and others and ignored us until I complained. Private Vichy and Swiss showers You're getting the lowest possible rate We Promise Opens in a new window. For about $300/night, you'd expect a bit more on the food side. Dreams Tulum Resort & Spa - All Inclusive is 5 mi away from Tulum. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a poolside bar. If you leave it at 0 please fill the comment field below. After you fill out all of the needed information, press the "Complete reservation" button. cocktails, savoring delicious cuisine at the restaurant of your choice and the opportunity to see that evenings entertainment. We are glad to hear that you enjoyed your stay at our resort and to know the positive aspects of your stay make us feel proud. After room types and rates are returned to your screen, you will be able to choose the rate you desire by reading the room information in the center of the screen, then clicking on the "Book Now" button on the right side of the screen. Definitely not as pictured on the website. Barefoot Grill Lunch specialties served poolside. Sky Sports Bar Sports Bar. Be sure your name and email address are spelled correctly. Mujeres Golf & Spa Resort, Dreams Jade Resort & Spa, Dreams Sapphire Resort & Spa, Breathless Cancun Soul Resort & Spa (December 2021) and Sunscape Sabor Cozumel. by E-Concierge. Use of this Web site constitutes acceptance of the Travelocity User Agreement and Privacy Policy. Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. WiFi is free in public spaces. Cannot be more then 28 days between check-in and check-out dates. For a shared swim-out pool and garden area, upgrade to the Preferred Club Deluxe Garden View Swim Out, which adds bathroom amenities such as sunscreen, dental and shave kits, and name-brand toothpaste. Posted by Andrea Paola Acha on Sep 23, 2021, Sep 28, 2021 Boasting luxurious swim out suites, some designated for adults-only, with bar service available. Your email address will NOT be displayed on the site! The staff was incredibly unfriendly and did not care to help or answer questions. The staff is the best. After all, theres more to take advantage of beyond cheap airfares and hotel, Photo Credit: NASA Goddard Space Flight Center Many shy away from traveling during hurricane season, and understandably so; hurricanes at their most tame can mean non-stop rain during your would-be fun in the sun getaway, and at their worst can lead to forced evacuations, major destruction, and in extreme cases death. For your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This hotel is all-inclusive. Room rates include meals and beverages at onsite restaurants and bars. Open select days. Casual; Casual Elegance Gohan - This restaurant specializes in sushi and serves dinner only. The website cannot function properly without these cookies, and can only be disabled by changing your browser preferences. This property offers numerous activities. Guests can also eat dinner at any sister properties in the Dreams, Now, and Sunscape families, thanks to the free Sip and Savor program, though transportation is not included. If youre like us and need a mid-winter, post-holiday break to, There are all-inclusive resorts, and then there are all-inclusive resorts. Definitely not as pictured as well. Overall great atmosphere and extremely clean resort. Important Information For Our Guests " Some of these cookies are essential, while others help us to improve your experience by providing insights into how the site is being used. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. For more detailed information on the cookies we use, please check our Privacy Policy. Dear guest. whirlpool baths Personal protective equipment, including masks, will be available to guests. He rectify the situation and gave us a private dinner (at the Italian restaurant Portofino) which was excellent btw and had a bottle of champagne sent to our room. Deluxe-level rooms have either central garden or ocean views. The fees and deposits listed below will be charged at the time of service, check-in, or check-out. All rights reserved. Special requests are subject to availability at the time of check-in. Casual For many, a trip to the beach just isnt complete without the possibility of a deep sea dive. Buildings with outdoor hallways, polished coral tiles, finished oak wood, and wrought iron add to the upmarket look, but, as is typical with older beachfront properties, a few areas smell musty. A private beach, an outdoor tennis court, and a health club are featured at the hotel. Bordeaux - This restaurant specializes in French cuisine and serves dinner only. This all-inclusive hotel also offers an attached winery, a complimentary children's club, and a children's pool. On-site tennis courts, chessboards, and shuffleboard courts are available, and theres a decent gym with LifeFitness machines, yoga mats, and Pilates machines. A nightly turndown service is provided and housekeeping is offered daily. El Patio - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Several restaurants were not open during the posted open times, which made it difficult because others had unreasonable dress codes (for a resort on the beach). Like most beaches in the Riviera Maya, the shoreline is prone to seaweed. The spa is equipped with a sauna and a spa tub. You will really enjoy this place. This hotel is on a private beach. Your password has been successfully reset. It contains a link that you will need to click to reset your password. Dreams Tulum Resort & Spa - All Inclusive is an all-inclusive hotel. Please check you have entered your email address correctly. The Preferred Club Hacienda Suites and Hacienda Presidential Suite have hammocks on their terraces. by E-Concierge. Everything you asked about, you were reminded about the breakfast presentation you could participate in to get coupons. A fee applies for early check-in (amount may vary). There's fun for all ages with a free kid's club and a children's pool, and barbecue grills are available on site. The town is home to beautiful turquoise waters, dramatic jungle backdrops, and an eco-friendly lifestyle. Himitsu A fusion of Pan-Asian delicacies. There are also a limited number of adults-only Deluxe Adult Garden View rooms, located in a building where no children allowed. Full-service beauty salon Convention Policy - Individuals attending a convention cannot book this property for their stay. Airport shuttle services are not available at Dreams Tulum Resort & Spa - All Inclusive. Self parking and valet parking are free. Thank you for your visit and rate, we are looking forward to welcome you once more to exceed your expectation. The region is by no means a secret,, Beaches and pools are undoubtedly refreshing places to cool down, but cenotes, which are commonly found in Mexicos Yucatan Peninsula, offer a special, secluded spot to beat the heat. Enjoy all the perks of the standard rooms plus. More, 4.5-star beachfront hotel near Playa Paraiso. This could refer to but not limited to high school students or college students booking multiple rooms. For a more social vibe, the lagoon-style Dolphins pool hosts daily activities and has a bar with swing seats and swim-up service.

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