Provides your customers with access to real-time tracking when they download the free app, available on the App Store and Google Play! The Container Tracking extension automatically puts those events there. Many SCM systems specialize in a particular functional area, like supply chain planning or warehouse management. Grow your business by joining an electronic network of thousands of other forwarders and agents worldwide. A cloud-based, ACE-certified ABI software solution for customs brokers, FTZ or CFS operators, and self-filers. Magaya CRM ensures that all teams involved in customer acquisition, retention, and management can access the same accurate information about contacts, accounts, opportunities, and more. 2022 Copyright Magaya Corporation. Optimize all your shipping, receiving, warehousing, and freight forwarding workflows with Magaya Supply Chain. As long as you have a container number, you can enjoy the benefits of the Container Tracking extension. Create bookings, pickup orders, warehouse receipts, shipments, and invoices by pulling information directly from quotes, saving time by avoiding extra keystrokes. From filings and forms to tracking and customer service, automation frees you from bureaucratic busywork. Once Iaunch the app, and enter my Magaya Network ID, o keep getting an ERROR message - Connection failed, check your internet connectionI know my internet is fine, so it has to be the app, hope they fix it!!Marquez010. Your customer, the LiveTrack user, sees events that are in your Magaya system. Q: Can RORO shipments be tracked with the Container Tracking extension?A: That feature is coming soon in a future release! Optimize all your shipping, receiving, warehousing, and freight forwarding workflows with Magaya Supply Chain. With Container Tracking, you can easily track all your ocean shipment containers across more than 100 sealines faster and more efficiently than ever, all within the Magaya system. Avoid duplicate and manual data entry by automating forms and common tasks. A single control tower for searching and comparing rates, managing margins and allocation commitments, filing tariffs, responding to RFQs, and preparing winning quotes. 2022 Copyright Magaya Corporation. Whats New in Magaya Supply Chain V11.5.5? A cloud-based, ACE-certified ABI software solution for customs brokers, FTZ or CFS operators, and self-filers. Copyright 2022 Apple Inc. All rights reserved. For more information, see the developers privacy policy. 24 hours a day. It can be used as a full logistics portal, or just for quick tracking without login.LiveTrack only works with Magaya version 11 or more recent! In the LiveTrack app youll be able to receive native notifications for new transactions and events. Technology has made some remarkable advancements in recent years, providing modern solutions to improve so many aspects of our personal and professional lives. With over 20 years in the industry, Magaya has amassed a wealth of knowledge about supply chain best practices for growth. Automatically convert the information in POs into pickup orders, warehouse receipts, or bills to foster collaboration between departments and with your partners. Schedule a consultation and well show you why Magaya is your clear choice for faster, more sustainable growth. Q: Is Container Tracking available in other languages?A: We are working on a Spanish translation of the user interface, however, the data that comes from the sealines is in English at the moment. All Rights Reserved, Accessibility Statement Terms of Use Privacy Policy. Youll reach new heights in productivity and avoid the errors that can slip in with manual data entry. This can include warehouse operations, supply chain visibility, supply chain analytics, inventory management, and more. Real-Time VisibilityThe Container Tracking extension gives you real-time and direct visibility of your containers from the Magaya platform, wherever they are in the world. Automate and optimize your shipping and freight forwarding workflows to save time and free your team from bureaucratic busywork, leaving more time for growing the business. Magaya automates the many tedious, repetitive manual tasks that slow down shipments, waste your time (and your customers), cost money, and allow errors to slip in. For example, once you get a notification for a Warehouse Receipt you can go directly to see the transaction details after tapping it. A branded, interactive digital experience with all the functions of a digital forwarder in a single solution. With LiveTrack, you can easily reduce your number of customer service phone calls and emails by giving your customers the self-service access to information theyre looking for. In the LiveTrack app youll be able to see Warehouse Receipts, Shipments, Cargo Releases, Pickup Orders, Inventory, Invoices, Sales Orders, Purchase Orders, Bookings and Quotations. You can read more about the signs youre ready for a supply chain software upgrade. Spend less time in your inbox, on the phone, and dealing with bureaucratic clutter. Learn more about the Container Tracking extension from Magaya. Without LiveTrack, even if there are Container Tracking events in your Magaya system, youd still rely on email and phone calls to communicate those events to your customer. There are no limits to your growth with Magaya logistics software. Download the free app 2. Not only do our customers love the always-on visibility they gain from the mobile app, but it also has saved my team endless hours fielding customer service inquiries. Streamline and optimize your processes across the entire origin-to-destination supply chain. Automate your accounting workflows including recurring billing and periodic invoices. Right-click the customers name, to select Configure LiveTrack/Logistico Access from the menu. Q: How can a Magaya user control access to the LiveTrack portal for their customers?A: You control access in the Magaya system maintenance module. The ship has sailed on getting rates by email, phone, or disparate web portals. Eliminate duplicate and manual data entry, protecting processes from human error and giving you hours back in your day, allowing you to take on more business. Real-time visibility of shipment data can easily be accessed by your customers, enabling your team to provide the best customer service without needing another tool its all within the Magaya ecosystem. Receive notifications via the app on your smartphone, in your inbox, or on your smart-watch. New ocean carriers are added to the extension weekly. Works with Magaya Supply Chain or with the logistics system of your choice. Give your customers the interactive, immersive, online experience they want with the Magaya Digital Freight Portal. Increased visibility is the key to making more proactive, smarter business decisions and delivering better customer service. Were always happy to assist! What an amazing job from the Magaya team!!! It will work with any Magaya system on version 11 or newer. Plus, the real-time information keeps you apprised of every important detail with ultimate accuracy. Theyll love the transparency and ease of use of an online portal, and youll benefit from streamlined processes, improved productivity, reduced costs, and an opportunity to grow your business exponentially. A flexible, integrated, and modular logistics software platform. Learn more. Simply put, its the logistics software that will give you hours back in your day, grow your profit margins, and delight your customers all in one platform. All Rights Reserved, Accessibility Statement Terms of Use Privacy Policy. Let us show you why over 2000 logistics and supply chain companies trust Magaya to run their businesses. Youll save time, work more collaboratively, and automate manual processes, giving you the rapid return on investment you need to grow your business. Magaya has the technology we need to automate key processes, boost warehouse productivity, and improve the customer experience, setting us up for long-term growth and success., Discover the new Digital Freight Portal by Magaya. A cloud-based, ACE-certified ABI software solution for customs brokers, FTZ or CFS operators, and self-filers. The LiveTrack app gives your logistics provider with a platform to keep you updated on your shipments, from the one device you use the most your smartphone. Knowledgebase article for more information, 4 Ways Digital Forwarders are Changing the Game and 4 Ways Established Forwarders Still Have an Upper Hand, Magaya Closes a Successful First Half of 2022, ShipLilly Selects Magaya CRM to Optimize Customer Relationship Management, Frictionless Freight Forwarding: the Future is Now. Intelligently manage leads, contacts, and accounts, all in a single platform alongside related quotes, customer interactions, and more. Intelligently manage leads, contacts, and accounts, all in a single platform alongside related quotes, customer interactions, and more. More information is available here. Extend the value of Magaya Supply Chain with an Ecosystem of apps and extensions for tracking, compliance, rate management, and so much more! The Magaya Ecosystem offers a complete set of apps, extensions, and integrations to evolve with your changing needs. A single control tower for searching and comparing rates, managing margins and allocation commitments, filing tariffs, responding to RFQs, and preparing winning quotes. So, if you are finding yourself struggling to keep up, if you are losing customers or hitting a wall when it comes to growth, if you are wasting time troubleshooting instead of optimizing, then theres a good chance that you are ready for the next step in SCM software. A cloud-based, ACE-certified ABI software solution for customs brokers, FTZ or CFS operators, and self-filers. A flexible, integrated, and modular logistics software platform. Learn how you can boost efficiency, eliminate errors, and scale for the future with ease in this detailed data sheet. Customs brokers, FTZ and CFS operators, and self-filers will enjoy advanced features with an intuitive interface, enabling automation, efficiency, and increased compliance with ease. You can read more about the signs youre ready for a supply chain software upgrade here. Ask your logistics provider for your login today! Have more questions? Adding containers to tracking only takes a few quick clicks, and multiple shipments can easily be added in bulk, so the process is fast and simple, and still a significant time-savings as compared to obtaining the information from sealines and sharing it with customers manually. Simply put, its the logistics software that will give you, Gather data from all over the place spreadsheets, emails, websites, programs and sometimes the data is inaccurate, Receive constant emails from customers requesting quotes, check various portals to collect rates and send a barrage of responses, Not sure where the cargo is, answer lots of phone calls in response to customer inquiries, Spend hours filing customs forms and documents, not confident about compliance, Make accidental errors, causing delays and unhappy customers, unable to take on new business at this pace, Digitize operations and bust silos with accurate, holistic data for everyone in a single platform, Streamline and dramatically speed up the RFQ process, plus query and manage fast, accurate rates in a single control tower, Keep customers apprised on the location of their cargo with a mobile app and automated notifications, reducing calls and emails, Finish filing faster and communicate with CBP in real-time, ensuring full compliance. Magaya Customs Compliance is the ACE-certified ABI solution you need for optimal compliance operations. Q: What happens when specific shipment events have been completed? Manual filing and follow-up processes allow mistakes to slip in, causing delays and fines for non-compliance, putting your operations at risk. The built-in warehouse management system enables seamless workflows between warehousing, receiving, and shipping to get cargo where it needs to go faster. You choose what works best for your business! Retain customers your clients will appreciate having real-time access to shipments, 24/7, making customer retention a breeze. Simply download the LiveTrack app by Magaya and log-in with your credentials provided by your logistics povider. Customs brokers, FTZ and CFS operators, and self-filers will enjoy advanced features with an intuitive interface, enabling automation, efficiency, and increased compliance with ease. The Magaya Digital Freight Platform, consisting of Magaya Supply Chain, Magaya Customs Compliance, Magaya Rate Management, the Magaya Digital Freight Portal, Magaya CRM, and a collection of extensions, delivers flexible, interoperable, modular, cloud-based solutions that can be used together as an integrated logistics software platform or independently with your existing solution suite. Magaya Supply Chain streamlines, simplifies, and speeds up the work of managing a freight forwarding company, warehouse, or other logistics business by combining all the features needed for efficient operations under one roof. Allows your customers to easily see information for a shipment as well as any documents attached to it such as the air waybill, cargo manifest, etc. Your customers can pay via the web portal. If youre looking for logistics software that youll really love working with, lets talk. Customers can check on their smartphone whenever they would like! A single source of the truth gives you the big picture of your entire business without having to hop from screen-to-screen and cobble together disparate data. Optimize all your shipping, receiving, warehousing, and freight forwarding workflows with Magaya Supply Chain. Livetrack allows you to share real-time shipment updates with your customers, including their tracking information, invoices, and warehouse receipts. A flexible, integrated, and modular logistics software platform. Plus, you can set triggers for Magaya to send automatic tracking emails. Just request a demo and well connect you with one of our supply chain solution experts. Q: Do I need the newest version of the Magaya software to use Container Tracking?A: No, Container Tracking is compatible with all recent versions of Magaya software. Traditional supply chain strategies may have sufficed in the past, but today, customer satisfaction hinges on your ability to provide real-time visibility and traceability across the entire supply chain, from the supplier to the end consumers doorstep. Its truly a win-win solution for all.. Optimizes customer service by providing customers with information on their cargo, inventory quantities, invoices, and more, 24 hours a day. Combined with its collection of extensions, Magaya Supply Chain is a modern, cloud-based logistics software solution for shipping and warehouse operations, tracking, connectivity, accounting, and compliance. Optimize all your shipping, receiving, warehousing, and freight forwarding workflows with Magaya Supply Chain. You do need to select which containers to track because many of our customers expressed the desire to retain control over which containers are tracked and which are not. The developer, Magaya Corporation, indicated that the apps privacy practices may include handling of data as described below. Go to Magaya and follow these steps: Read our Knowledgebase article for more information. The supply chain industry is on the brink of a renaissance. Q: Can containers be automatically added to tracking when creating a shipment?A: No, and this was by design. I reinstalled the app and still not working. An open API framework enables you to build custom extensions to Magaya yourself. And yet, if youve ever felt nervous about selecting, Magaya Supply Chain streamlines, simplifies, and speeds up the work of managing a freight forwarding company, warehouse, or other logistics business by combining, So, if you are finding yourself struggling to keep up, if you are losing customers or hitting a wall when it comes to growth, if you are wasting time troubleshooting instead of optimizing, then theres a good chance that you are ready for the next step in SCM software. I can even see my bill of ladings and air waybills documents for each shipment, also the pictures taken of my cargo in the warehouse. The app will detect and let you know should you try to connect to an older version. Magaya Rate Management puts the data you need at your fingertips, allowing you to manage quotes and rates from a central control tower. A single control tower for searching and comparing rates, managing margins and allocation commitments, filing tariffs, responding to RFQs, and preparing winning quotes. Also, you can send an invoice from Magaya, and theyll receive it and can pay it easily. Bring your customer experience to the next level with the power of mobile. Magaya Supply Chain streamlines, automates, and optimizes the entire Purchase Order process to set you off on the right foot. Accelerate all your workflows with better data visibility, more collaboration, and the logistics software you need to be hyper-productive. Are you already using LiveTrack on the web? Your customer will see the permissions you granted when you provided them access to LiveTrack. Works with Magaya Supply Chain or with the logistics system of your choice. More than 100 CarriersThe extension currently tracks more than 100 ocean carriers such as Evergreen, CMA, and more. LiveTrack is the faster, better replacement for Track2Go.OR3. Great! Q: Does Container Tracking work for both import and export?A: Yes! Optimize all your shipping, receiving, warehousing, and freight forwarding workflows with Magaya Supply Chain. Are you a customer of Magaya looking to improve customer service? Some very old versions may not be compatible. Hint: The partner's Company ID is displayed in your LiveTrack web portal by the company name.OR2. Your logistics provider can attach pictures of your cargo to the transaction, as well as any necessary documents. Click the dropdown menu for the When field to see options. Q: Who sets the shipment statuses?A: The vessel line sets the statuses. Go to the Maintenance folder > Customers. There are lots of ERP software and supply chain management software options on the market today. With Magaya technology, youll build a loyal customer base and a strong foundation for sustainable growth. Supply chain software, also commonly referred to as SCM software, supply chain management software, or even logistics software, is a type of software application or suite of applications designed for the management, optimization, and automation of supply chain operations. With Magaya Supply Chain, youll enjoy the ultimate in productivity, optimizing every step of the shipment from quote to final destination. Fixed minor Bugs.Improve performance.Support for 11.5.1 Magaya. Our customers love us! A cloud-based, ACE-certified ABI software solution for customs brokers, FTZ or CFS operators, and self-filers. With Container Tracking, you can easily track all your ocean shipment containers across more than 100 sealines faster and more efficiently than ever, all within the Magaya system. Not sure if that means you? Additionally, in Configuration, youll be able to determine if youd like to show charges in LiveTrack under the LiveTrack menu. A branded, interactive digital experience with all the functions of a digital forwarder in a single solution. Track all your containers with just one click! That means no more duplicate data entry, no more switching from one system to another, and full, real-time visibility of your inventory levels, shipments, cargo, customers, and other key data at a glance. A branded, interactive digital experience with all the functions of a digital forwarder in a single solution. Q: What is the source of the tracking data?A: Carrier EDI (Electronic Data Interchange). LiveTrack is for customers of companies using Magaya Software for their logistics operations. A single control tower for searching and comparing rates, managing margins and allocation commitments, filing tariffs, responding to RFQs, and preparing winning quotes. Edit other fields as needed. Q: Since container numbers are not always unique, does this cause conflicts for tracking?A: Once the sealine has ended a shipment, this is communicated via the Container Tracking updates, and when the container is reused for future shipments, the system will not start a brand new tracking (unless you are shipping in the same container again). Everything you need to run your business efficiently, work collaboratively, and gain full visibility, all in a single, cloud-based supply chain software solution. 2022 Copyright Magaya Corporation. A single control tower for searching and comparing rates, managing margins and allocation commitments, filing tariffs, responding to RFQs, and preparing winning quotes. Are you using the Track2Go mobile app? When a customer makes a request in LiveTrack, a notification alert can be sent to your Magaya Inbox. Enables your customers to see the status of your pickup orders, warehouse receipts, cargo releases, shipments, and more. Intelligently manage leads, contacts, and accounts, all in a single platform alongside related quotes, customer interactions, and more. As the documented entry point for goods into your inventory, POs impact the productivity of your entire operation. Intelligently manage leads, contacts, and accounts, all in a single platform alongside related quotes, customer interactions, and more. You can set up payment terms, select currencies, define how you want to handle taxes, credit limits and so much more. Magaya Supply Chain once again achieved the Leader ranking on the G2 Summer 2022 Grid Reports for Freight Management, Supply Chain Suites, and WMS by receiving positive reviews from verified users, with 9 out of 10 customers likely to recommend Magaya. Send requests to your logistics provider and see your cargo, inventory quantities, invoices, etc. Seamlessly exchange data in real-time and manage all your logistics operations in a single platform, from creating a freight quote to completing the necessary customs documentation, performing warehouse management procedures, and last-mile logistics. The built-in WMS brings your warehouse to new heights in productivity, accuracy, and profitability with configurable optimization workflows, plus it works in perfect harmony with Flow WMS for Android and iOS and the Magaya Dimensioner. 4 Ways Digital Forwarders are Changing the Game and 4 Ways Established Forwarders Still Have an Upper Hand, Magaya Closes a Successful First Half of 2022, ShipLilly Selects Magaya CRM to Optimize Customer Relationship Management, Frictionless Freight Forwarding: the Future is Now. Optimize all your shipping, receiving, warehousing, and freight forwarding workflows with Magaya Supply Chain. Privacy practices may vary, for example, based on the features you use or your age. Its truly a win-win solution for all., Carter Gordon, Owner, WP(JA) International Freight Systems. A branded, interactive digital experience with all the functions of a digital forwarder in a single solution. Q: Can we add multiple containers under a single shipment?A: Yes, the process is just as simple as adding and repacking the additional containers on a single shipment. Manage payments your customers can pay invoices through the LiveTrack web portal, making the entire process that much faster. Contact Magaya and well help you get started. Discover the new Digital Freight Portal by Magaya! In LiveTrack youll be able to view the status of each transaction, including photos and documents. An Ecosystem of apps and extensions plus Magayas open API allow you to scale the platform to meet your unique needs. Magaya offers the LiveTrack portal and the LiveTrack app for your customers to track anything theyd like, 24/7. 2022 Copyright Magaya Corporation. Eliminate emails and phone calls by giving your customers visibility whenever they need it with LiveTrack - the tracking app and logistics portal integrated into Magaya's software products. Our experts are here to answer them! Our three-step process makes it easy! Deploy Magaya Supply Chain in the cloud and benefit from superior speed, security, scalability, and reliability with a lower total cost of ownership. A branded, interactive digital experience with all the functions of a digital forwarder in a single solution. Ever wish you could clone yourself? Attach documents such as Air Waybills, Bills of Lading, photographs, and more to transactions. Allows you to send notifications via the app to your customers smartphone, inbox, or smart-watch. See information for a shipment as well as any documents attached to it such as the air waybill, cargo manifest, etc. A flexible, integrated, and modular logistics software platform. With global port and terminal congestion continuing to cause concern, shipment visibility is perhaps more important than ever, making the newContainer Trackingextension by Magaya a must-have for modern freight forwarding. LiveTrack by Magaya is one of our key ingredients to success at WP(JA). Whether youre a freight forwarder, 3PL, NVOCC, customs broker, or other logistics service provider, youll find the technology you need to work smarter, not harder and modernize your operations to meet the demands of the modern supply chain.
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