Your contribution should be yours. We stayed at one of their 2 bedrooms, 2 baths villa and it was very clean, comfortable, great quality toiletries, nice beds and very spacious. We literally just bought our marriott membership oct 14. the overall stay was fantastic. Contacting guest services could be difficult at time (no one would pick up). We verify reviews to ensure the traveler booked with Expedia Group. Improve deli store for lunch. Thank you do much for a wonderful review. Expedia and the Airplane Logo are trademarks or registered trademarks of Expedia, Inc. CST# 2029030-50. Security officer claimed everything was secured in their office and forced me to sign papers that everything was returned to us. Overall great stay. Anything you purchase through links on our site may earn us a commission. emails, phone numbers or credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (e.g. 1505 out of 5781 reviews, Rating 1 - Terrible. The next time we are in the Orlando area, we will be booking with Sheraton Vistana resort!! Thank you for this review, we do apologize for any inconveniences while on property. There was shampoo, conditioner, body soap and hand soap. Note that not all buildings have elevators. Told we had to go to another building, were offered an additional $25 credit for the inconvenience , yet the credit showed up nowhere after asking multiple staff members in different departments. All of this was supposed to be part of what I booked. They are also applicable regardless of the sentiment of the comment. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. This section of the resort is closest to the lobby and surrounds a giant pool. The 394-room B Resort & Spa is an upscale property with wonderful landscaping thats within a five- to 10-minute drive to Disney attractions and restaurants, shops, and lakes. Response from Joshua Marsh on May 23, 2022. Key West is a nice option for families, as well, as it is located at the back of the resort and therefore quieter. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. 10am checkout & AC temperature fluctuated in bedroom with door closed. Tennis Located at St. Augustine, Pirates Cove Bar & Grill serves light fare, snacks and drinks -- perfect poolside accompaniments! Thank you for your review! The other pools offer fun waterfall features and plenty of comfy chairs on which to lounge. Two-bedroom villas have ensuite master bathrooms with soaking tubs. The resorts location on I-Drive means youre also close to area restaurants and all of the amusements including the Orlando Eye at I-Drive 360. I went right back to the lobby and requested a room change that included a balcony which I booked through Expedia. Rating 5 - Excellent. Yes, send me expert advice, handpicked recommendations, and tips for my family. Response from Joshua Marsh on Jun 22, 2022. All in all the start of our stay was frustrating to say the least but the new room was spacious, the hotel grounds were clean and huge. There were three outdoor pools at the hotel. The property was beautiful. This is the resort's full-service restaurant, serving standard favorites -- from omelets to burgers -- for breakfast, lunch and dinner. Thank you so much for such a great review. Grills Cribs are available upon request and free of charge; the resort does not provide rollaway beds, as they aren't typically needed. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether its just a rating or contains comments as well, etc.). It seems like they are understaffed. As it was a condominium-type room, many families with children were staying. The resort offers two hard-surface tennis courts, open 24 hours and lit at night. Families are not required to attend any events regarding timeshare investments, however. Yet they sti managed to waste 2 hours of our vacation. It's also closest to the Pirates Cove Bar & Grill, as well as the Marketplace. There was nothing inside. Nice view as our apartment was facing the lake. Thank you so much for a wonderful review. The pool was very nice and not overcrowded. When deciding which area of the resort you'd like to stay in, here are some key differences to know: Amelia The Villages Marketplace Thanks. To get the overall score that you see, we add up all the review scores weve received and divide that total by the number of review scores weve received. Comfortable and spacious room. Liked: Cleanliness, property conditions & facilities. Many guests choose to swim in the pool thats nearest to their building, since other pools can be a 15- to 20-minute walk (or five-minute drive) away, due to the Sheratons sprawling layout. Florida is in the Southeastern United States, surrounded by the North Atlantic Ocean and the Gulf of Mexico. All About the Extras As a mom it was great not having to come home from a vacation, with loads of dirty laundry! Dont fall for the free gifts etc.., they offer at reception as its all sales to get you to book directly through them and then a sales pitch for a time share. Getting There I also really liked the washer and dryer! This isn't an extremely glamourous place where they will "cater" and clean up after you but it's clean, very low key and private. Wonderful vacation here will definitely be back, Cleanliness and closer to all Disney parks. Wonder amenities and the property was beautiful. Kids' Night Out They are still without daily housekeeping and one big perk was the shuttles to take you around the resort. There was a large fridge. The Sheraton is most popular with families, and no matter the time of year, there are always tons of kids around the property. Being pestered, after check in and after check out, to go through the time share thing. Original/main phase (Oldest), built in 2000-2001, with some buildings being added later on, Originally modeled after Palm Beach, Florida, but name was changed to Bella before resort opened, Complete Interior Renovations of This Phase Began in September 2013 and Concluded in May 2014, Amenities: Main Pool (largest pool, interactive splash area), Quiet Pool(adult pool), Kiddie Pool, 2 whirlpool tubs, playgrounds, BBQ grills, only full service, "Flagler Station Bar and Grill", Basketball Court, hammocks/swings, fitness center, Preview Gallery(Timeshare Sales Room), Pool Bar, Consists of One bedroom villas, two bedroom villas, and two and three bedroom lockoff villas, Building 12: (3) Bedroom Lockoffs (Along with other Villas). More kid and teen activities needed. Location is perfect for Disney Springs (5 minute drive) & universal studios (15 minute drive). It was a bit more luxurious and new looking, so the room was not exactly what I expected. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. There were flowers and trees everywhere. Please dont include personal, political, ethical, or religious commentary. The resort is big with a nice schedule of daily activities arranged by the resort for the whole family such as movie nights by the pool, sports competitions, ..etc. At the correct resort, very little staff at check in desk, was a very long wait. I ended up buying my own toilet paper, paper towels, dish soap. Parking Sign up and we'll send the best deals to you. It had fully equipped kitchen and washer dryer. Parking is available in front of all hotel buildings, so guests can park their cars near their villas. Traveled with group, Traveled with family, Response from Joshua Marsh on Jun 21, 2022, Response from Joshua Marsh on Jun 17, 2022. Thank you so much, we are glad you enjoyed the room. We are so glad we can create great memories. The shower head was fixed on the wall, and the water pressure was strong enough. It was relatively close to the main theme parks, so I didnt have to ask for a rental car, and an Uber was enough. I then embarked on a 1 hour ordeal speaking to Expedia trying to get the issue resolved all while my 1 and 11 year old impatiently waited nearby. The hotel provides shuttle services to Disney World; the cost is $10 for hotel guests and $9 for timeshare owners. Stayed at this property numerous times, love it! Kids ride bikes along the sidewalks, and joggers run past manmade lakes and fountains. The resort provides a nighttime children's program for kids age 5 to 12, who enjoy arts and crafts, movies, games and snacks. We hope to be back to staffing we had before the pandemic but we certainly try our best in the mean time. Room was spacious, parking was easy and free, a nice pool area (there are 7 of them!) Great location I love all the pools and the Villa was beautiful. Wi-Fi and parking are free. If you dont have a car you have the shuttle bus to get places like other pools, main activity, etc. The closest pool is at St. Augustine. In particular, the male staff who checked me in made it easy to understand by writing information on the map of the hotel. Sheraton Vistana Villages is a timeshare property, and guests will briefly be educated about this upon check-in. A lot of activities for the children to do daily. Each cluster of apartment units has its own pool and community center, which typically includes a game room, and a bar or restaurant. Bella 3581 out of 5781 reviews, Rating 4 - Good. Overall, we'd stay there again! Most units have a patio or balcony and -- bonus -- most units overlook the pools or a body of water! Guests can visit the on-site activities center to rent board games, tennis equipment, bikes, DVDs, and even art supplies. We do apologize for any inconvenience. Modern rooms have mini-fridges, 47-inch HD flat-screen TVs, free bottled water, and Aveda toiletries. Housekeeping service is provided upon request only, as is fresh towels, linens .. etc. Booking.com does not accept responsibility or liability for any reviews or responses. In the end, all they can offer is to investigate what happened through the form that they badly needed to me to fill out before I leave. There was a small super market in the hotel. However, because it is a car society, I think that it is difficult to walk or travel using public transportation. The hotel also offers swimming pools (some with kiddie features), onsite dining, a fitness center, spa services and shuttles to Disney World. For the time being we are still not doing daily housekeeping. I hope you give us a second chance to make your experience better in the future. There are theme parks such as Disney World and Universal Studios and also white beaches. We had made a request for more coffee and towels, but never got them. The most disappointing and stressful part of our stay was that I left a pair of diamond earrings by the sink and realized it only about 90 minutes after checking out and when I called the hotel (which took several tries and multiple call forwards) I was informed the earrings were "not found". Error: Beautiful property. Kevin the manager, basicly told me to suck it. My kids also loved all the birds, turtles, and fish on the property. Bathrooms feature glass-enclosed shower stalls and small vanities, as well as toiletries and hairdryers. My family and i had a great vacation here! The villas have a great space and location and they also have everything you need to have a great stay. Perfect spot for an Orlando vacation. They still operate, but there are 3-4 vans just sitting in front of the lobby idle as each request for transportation to another section of the resort can take quite a bit of wait time. The screened porch and fountain was awesome. Orlando International Airport is a 23-minute drive from the hotel. The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Get expert advice, handpicked recommendations, and tips for your family all year round! This is the best area for families to stay in, as it has the pool with the pirate ship and waterslide! Also tub was not cleaned when we checked in, took 3 calls to the office to get housekeeping to finally come up. I would never stay at this resort again. The area is gorgeous but compound is very big. We are aware of some WiFi The Sheraton offers great value for families, but it may not be the best place for couples or business travelers, who may prefer the nearby Orlando World Center Marriott, though it tends to be pricier. Would probably not return unless another great deal showed up. Business Center Some are quieter (the Courts Pool and the Springs Pool), while others are more activity-oriented (the Super Pool).
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