The staff work really hard so please recognize this. Sunscape Akumal Resort & Spa debuts Unlimited-Fun in the Akumal region of the Riviera Maya! I wouldve liked a little more variety but generally speaking, we liked it. We tried one other during the week and were disappointed and didnt return to the theater. Is it as big and lavish as other places. Lousy sound.A cab into Playa Del Carmen is $60 US [1,200 pesos] return so not a trip you want to make daily. Planning for the big day started months ago with help from the on-site wedding coordinator Alejandra, who was absolutely wonderful from beginning to end! Click to share on Pinterest (Opens in new window), Click to share on Twitter (Opens in new window), Click to share on Facebook (Opens in new window), Family-friendly accommodations including connecting rooms and in-room kids amenities, Family check-in experience including red carpet stairs, a welcome treat and resort passports for kids, 24-hour access to food and beverage options including kid-friendly menus, A variety of buffet and la carte restaurants without reservations required, Bars and lounges serving international and domestic brand beverages, Unlimited fruit juices, soft drinks and snacks, In-room mini-bar fully stocked with soft drinks, juice, bottled water & beer, Endless daily land and water activities for all ages, Explorers Club for Kids ages 3 to 12, supervised by Red Cross certified staff, Comfy rooms and suites with one king bed or two double beds, In-room mini-bar with soft drinks, juice, bottled water & beer, Room Accessibility: Upper levels are only accessible by staircase, Personalized check-in and checkout with concierge service, Three Sun Club only pools including an infinity pool overlooking the ocean, Private Sun Club bar with premium liquor brands, Upgraded mini-bar service refreshed daily and bath amenities, Afternoon hot and cold hors doeuvres, desserts, and liquors served in the lounge, Maximum occupancy: Up to 4 guests (adults + children) with a maximum of 3 adults, Maximum occupancy: Up to 3 guests (adults + children) with a maximum of 2 adults, Paddleboard (reservations required with the E-Team), Wedding organization and personal touch of our on-site wedding coordinator, Preferential location of the room in the category reserved, Bouquet(s) and/or boutonniere(s) for wedding couple, Wedding cake and sparkling wine for 10 guests, 15% discount on all spa treatments (product purchases not included), Late check-out for couple (based on availability), Preparation and ironing of the couples wedding day attire, Complimentary room for one member of the wedding couple the night before the wedding (based on availability), Two boutonnieres and corsages for wedding party, Wedding cake and sparkling wine (for up to 20 guests staying at the hotel), Private cocktail hour (silver menu) with hors doeuvres (1 hour, for up to 20 guests staying at hotel), Private dinner reception (silver menu) (3 hours, for 20 guests staying at the hotel), Natural floral centerpiece for the sweetheart table (1), Special turn-down service night of the ceremony, Late check-out for the couple (based on availability), Bouquet(s) and/or boutonniere(s) for the wedding couple, Ceremony dcor: chairs with white covers, ceremonial table and carpeted walkway, Wedding cake and sparkling wine for 20 guests, Private cocktail hour with hors doeuvres (gold menu) (1 hour, for up to 20 guests staying at the resort), Private dinner reception (gold menu) (3 hours, for up to 20 guests staying at the resort), Natural floral centerpiece for ceremonial table (1), Breakfast in bed with Mimosas (Reservations must be made in advance with concierge), Fresh flowers, fruit and sparkling wine in room upon arrival, Romantic breakfast in bed one morning with Mimosas (reservation with concierge is required), Romantic turndown service with petit fours. This resort is set on a stunning strip of white sand beach with proximity to the historic and ecological wonders of Tulum and Cob. But we figured we were there and we would make it work. It was a pleasure to be part of your vacation experience and we are pleased to read your glowing review.We are very happy to read you enjoyed our room and pool facilities, gastronomical offer, beach and surroundings, water sports activities and staff assistance.Thank you for your recommendation and observations, rest assured we will address your comments with the areas involved.Again, thank you for your feedback. We celebrated our 10 year wedding renewal with 60 of our closest friends and family at the Sunscape Akumal, mid-January. The Caf supposedly has sandwiches available overnight. We traveled mid-January and spent two weeks at Sunscape Akumal on a Sun Club reservation. No reservations needed for la carte restaurants was also appreciated, and the food was great. With the resort's all-inclusive wedding packages, your romantic celebration will be as unique as you without any of the added stress when it comes to wedding planning. But if youre looking to partyWhat a magical week! We truly appreciate your kind words about Alejandras assistance planning your vow renewal ceremony!We would like to inform you that all the comments and suggestions will be addressed to the involved departments to improve our service.Regarding your comments about the balconies, please allow us to share that the only category that does not have a balcony is the Sun Club Ocean Front. Four shimmering pools, including two for Sun Club guests only, and endless activities keep the whole family entertained all day and into the evening. Our wedding day was all I had dreamed of thanks to her! The Explorers Club for Kids features supervised activities open daily for kids 3 to 12 years old. It is a pleasure for us to knowing that you enjoyed your stay and the quality of service that was offered, especially the beach, surroundings, and staff assistance.We are thrilled to hear that Noeli offered such an outstanding service that made your vacations at Sunscape Akumal Beach an experience to remember.We truly hope to have the opportunity to host you again in your future vacations in the Mexican Caribbean. Yes chairs and beds were reserved but as parents who has time to lay out and relax lol. Planning for the big day started months ago with help from the on-site wedding coordinator Alejandra, who was absolutely wonderful from beginning to end! The cancellation penalty is $100. Service from the staff on our day was phenomenal; a special thanks to Dennis who litteraly lit up the party! We are happy to read that your stay with us has met your expectations. Message this venue now to check their availability and receive more information. All 358 rooms and suites offer comfortable amenities and stunning views. Deposit and payment terms to be determined by the contract you enter with the resorts wedding coordinator upon booking your wedding. The restaurants were all great! Very nice. Kids swim up bar, foam dance party swim, dino land pool and spray park, and the kids care were all very well planned. Terms & Conditions Apply. If youre looking for a special place to have a wedding, I strongly recommend this resort, working with Alejandra. They do offer a free shopping tour but you have to stop at two shops on the way (a jewelry store and a tequila store) on your way in. Was very nice. The Sun Club offers guests an elevated experience with additional services and amenities. Restrictions/exclusions: Not available during Christmas and New Years Eve. The cancellation penalty is $500. Teens 13-17 get the perfect mix of active and leisurely activities with guided bicycle tours, video games and more! However, resorts, wedding packages and laws do change. For those interested: we had a garden ceremony, a cocktail at Sharkys, and reception in the Tulum ballroom. Among the advantages is no wrist bands or towel cards. Limited Time Offer: Enjoy up to $2,000 off* your travel package when you book with DestinationWeddings.com! Upper levels are only accessible by staircase, Personalized check-in and checkout with concierge service, Adults-only Sun Club Lounge with access to an oceanfront terrace featuring Bali beds and plunge poolsall exclusively for Sun Club guests, Three Sun Club only pools including an adults-only infinity pool overlooking the ocean, Private Sun Club bar with premium liquor brands, Upgraded mini-bar service (refreshed daily) and bath amenities, Daily afternoon hot and cold hors doeuvres, exquisite desserts and fine liquors served in the lounge, Preparation and ironing of the couples wedding attire, Complimentary room for one member of the wedding couple the night before the wedding (based on availability), Two boutonnieres and two corsages for wedding party, Wedding cake and sparkling wine (for up to 20 guests staying at hotel), Private cocktail hour (silver menu) with hors doeuvres (for up to 20 guests staying at hotel), Private dinner reception (silver menu) (for 20 guests staying at the hotel), Natural floral centerpiece for the sweetheart table (1), Special turn-down service night of the ceremony, 15% discount on all spa treatments (product purchases not included), Breakfast in bed with Mimosas (reservations must be made in advance with concierge), Late check-out for couple (based on availability), Preparation and ironing of the couples wedding day attire, Bouquet(s) and/or boutonniere(s) for the wedding couple, Gazebo dcor-chairs with white covers, ceremonial table, and carpeted walkway, Private cocktail hour(1 hour)with hors doeuvres (gold menu) (for up to 20 guestsstaying at the resort), Private dinner reception3 hours (gold menu) (for up to 20 guests staying at the resort), Wedding cake and sparkling wine for 20 guests, Natural floral centerpiece for ceremonial table (1), Breakfast in bed with Mimosas (Reservations must be made in advance with concierge), Late check-out for the couple (based on availability), Breakfast in bedwith Mimosas (Reservations must be made in advance with concierge). We just spent a week here to escape the rainy west coast, and although it isn't the fanciest resort I've stayed in, hands down it won us over. I do have to commend Salvo for the fun we had at Aqua fit! Sunscape Akumals family-friendly vacation experience features connecting room options and spacious family suites. A definite plus! Which photo(s) should be taken down; your role i.e. The infinite green jungle merges with the beauty of the Caribbean Sea close to the wonders of the ancient Mayan World. However the downside was we had no balcony. Please Note:Subject to availability and double occupancy only. more. The staff was awesome and extremely friendly. Service from the staff on our day was phenomenal; a special thanks to Dennis who litteraly lit up the party! My wife recommends their French Onion Soup. Disadvantages; some cosmetic upgrades need to be made. Five shimmering pools, including three for Sun Club guests only, offer atmospheres ranging from relaxing to active. The best part? Our wedding day was all I had dreamed of thanks to her! The Mediterranean was our favourite. It has an honor being part of your wedding anniversary celebration!It was a true pleasure to be a part vacation experience in this amazing destination and we are delighted that know what an amazing time you had at our resort, especially about our room facilities, cleanliness, and also about our Unlimited-Fun concepts such as the no wrist bands, no cards for towels and no reservation in the restaurants.We are extremely proud of our amazing staff members that make our resort such a unique place. Unlimited-Fun offers everything for an endlessly fun-in-the-sun getaway. Please Note: Please request your honeymoon or anniversary package at time of booking. Create your dream wedding with Destination Weddings. A variety of international cuisine ranging from authentic Mexican to Italian favorites is offered, where reservations are never required and its all included in your Unlimited-Fun experience. None of the second or third floor rooms have balconies, just a patio door that opens to let in fresh air.The Sun Club members have access to an adults only bar and pool (plunge pools only) on the third floor of the resort. You will receive 10 additional guests to your wedding package as well as a semi-private rehearsal or welcome dinner for up to 10 guests.*. Dear nidiagardi, We are thrilled to read your comments about your fantastic experience at Sunscape Akumal Beach! Reservations are never required at specialty-themed restaurants, bars & lounges. The policy is up to the resorts discretion and should be discussed when saving the date with the wedding coordinator. eConciergeSuarm, eConcierge/Social Media Coordinator at Sunscape Akumal Beach Resort & Spa, responded to this review. Please Note: Subject to availability and double occupancy only. We went here in the second week of December. A percentage of wedding guest accommodations may be required to confirm the wedding. The rooms are spacious and comfortable. 15% discount on spa treatments cannot be applied to spa packages or combined with any other spa promotion or offer. The infinite green jungle merges with the beauty of the Caribbean Sea close to the wonders of the ancient Mayan World. The beach and view is beautiful. I apologize for not singling out one particular employee, because they ALL deserve accolades! The only down side is that many rooms dont have balconies, even those in the Sun Club. Service from the staff on our day was phenomenal; a special thanks to Dennis who litteraly lit up the party! Please note, restrictions apply when combining the complimentary wedding package with the Groups, Gatherings, and Getaways promotion. Although we were hungry, we were advised nothing was available which we later found to be wrong. This package cannot be combined with the Sun Kissed Wedding Package to receive both complimentary. There are 4 a la cart restaurants and reservations are not required and there is no limit as how many you can attend. To receive the package complimentary it is only applicable to couples staying within three months of their wedding date. Also as parents of young kids it would have been nice to sit and have a drink on a balcony while our kids slept. Which was a slight problem when it came time to dry a family of four bathing suits each day. Perfect for us. The resort is small but we really appreciated it, being a big group, we could always find our friends and everything was nearby (kids club, pools, beach, buffet, restaurants). Learn about planning your destination wedding and make your vision come to life. All 360 rooms and suites offer comfortable amenities and stunning views. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The pools were a bit cool, but refreshing! Prices and package subject to change without notice. Prices and package subject to change without notice. Enjoy access to a private lounge with snacks and a bar perfect for a break from the sun. Eleven shimmering pools, including two for Sun Club guests (Adults-only), and endless activities keep the whole family entertained all day and into the evening. Situated on a stunning expanse of white sand beach, this resort is close to the historic and ecological wonders of Tulum and Cob. Learn more today! About an extra 1 hour of your trip into town. This package includes: Wedding organization and personal touch of on-site wedding coordinator, Bouquet(s) and/or boutonniere(s) for wedding couple, Wedding cake and sparkling wine for up to 10 guests, 15% discount on all Spa treatments (product purchases not included), Fresh flowers, fruit and sparkling wine in room upon arrival, Romantic breakfast in bed with Mimosas one morning (reservation with concierge is required), Choice of facial or body scrub for two (25 minutes), Romantic turndown service with petit fours. As a couple we never waited more that 15 minutes to get in however we did see some larger groups 6+ have difficulties. Plus so much more Romance Journeys personally recommends upgrading to The Sun Club for its added amenities and perks. Enticing flavors appeal to the whole family with meals or snacks available at eight dining options, all included in Unlimited-Fun with no reservations required. Our premier Preferred Partners include over 200 exquisite and unforgettable wedding venues. Thank you for your recommendation and observations, rest assured we will address your comments with the areas involved.We really hope to welcome you again very soon.Kind Regards,Karla Ortiz Social Media Coordinator Sunscape Akumal Resort & Spa. Price and package subject to change without notice. However, umbrellas were limited. But maybe thats just us. Sunscape Akumal Beach Resort & Spa is the perfect place for an unforgettable family vacation! This package also applies for renewal of vows ceremony. For weddings booked within 6 months of the wedding date the wedding cannot be canceled without the penalty. Situated on a stunning expanse of white sand beach, this resort is close to the historic and ecological wonders of Tulum and Cob. Teens 13-17 get the perfect mix of active and leisurely activities with guided bicycle tours, video games and more! The staff is amazing! Connect with the property to get information on wedding packages. Newlywed bliss is here. Your Sunscape Wedding: With ocean breezes blowing and sunlight reflecting off sparkling turquoise waters, Sunscape Akumal Beach Resort & Spa offers the ideal tropical setting for your special day. Don't miss out! Our room was a sun club double pool view. Activities include: This package is complimentary when booking at least 7 nights in the Sun Club Junior Suite Oceanfront with Jacuzzi category or higher if 5 rooms, any category, are booked for at least 3 nights.
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