Will definitely stay here again. Catch some rays on Allegro Cozumel All Inclusive's private sand beach or spend the day relaxing at the full-service spa. Premium Ultimate Dive Experience up to 3 Divers, Premium Ultimate Dive Experience 1 Diver/Non Divers, Unique Mexican hacienda-style architecture on the island, Excellent location on one of the best beaches on the island, It is ideal to celebrate weddings and events, Unlimited access to Xcaret park by booking the Unlimited Xcaret Xperience package, White sand cove in a privileged natural setting, Exclusive discount for My Barcelo members, Early check-in and late check-out (subject to availability), Activities and entertainment for the whole family. 
Access to the spa is free for hotel guests. The food is below par for sure. Staff is very nice and love all of the activities they have every day, Liked: Staff & service, amenities, property conditions & facilities. Does the Allegro Cozumel offer food and drink options for guests with food allergies? NO poolside food/drink service and NO food room service. 
Not clean to much insects food 1-10 We give 7 There was fun for the whole family. 
Our stay here started pretty rough because the front desk lady (Patricia) was pretty rude. (Also a barracuda) It was so bad that I couldn't even get out of bed and spent close to $700 in medical expenses to recover and head back home. Reservations required. They will tell you to call Expedia or Barcelo, whoever you made the reservation through. The resort offers two pools in addition to the water park. Today, guests of the Allegro Cozumel can enjoy it daily thanks to its proximity and exceptional dive experience packages in one of the world's premier destinations for scuba divers., Up to Place had entertainment every night!!! A better solution is to book rooms that adjoin with an interior door. Traveled with group, Traveled with family. 
We verify reviews to ensure the traveler booked with Expedia Group. My family and I really enjoyed our stay at Allegro. All 305 rooms offer free WiFi, free minibar items, and flat-screen TVs with cable channels. Continental breakfast: from 6:30 am to 7:00 am. Please check out all the cuisines offered by our hotel during your stay. The restaurant serves an appetizing variety of snacks, hot dogs and hamburgers. - Food was pretty good considering it's buffet-style every meal. Make your booking to enjoy your stay outside these dates. We look forward to serving you in the near future. The Maya inhabited San Gervasi from about 200 A.D. to the late 16th century when the Spanish conquistadors arrived. Response from Allegro Cozumel on Jun 10, 2022. Yes, breakfast at the Allegro Cozumel is included in the accommodation of hotel guests. Does the Allegro Cozumel hotel have room service? Great staff and beautiful setting. Overall, I would definitely take my son back there to vacation! In the evening, before the main show, the mini-disco often gets older kids up and dancing. - If mask-wearing is a priority for you, they were extremely on top of making sure everyone wore one in the dining area (unless you were actively eating of course). Discussions involving the respective team members and management have taken place to review your comments. Stoll El Malecon, the waterfront strip, officially called Avenida Rafael E. Melgar. Traveled with group, Traveled with partner, Response from Allegro Cozumel on Jun 11, 2022, Response from Allegro Cozumel on Jun 9, 2022. Great atmosphere for the whole family. The closer you are to the beach, the pricier the accommodations. The Allegro Playacar has 4 restaurants, 5 bars and a Sports Bar in its All Inclusive program. Our friends did premium and had a better dining experience. Thatched roof palapas offer shade along the beach. We would like to express our appreciation for your wonderful words and know that our attentive staff plays a key role in the overall experience of our guests. Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. 
This program allows guests to enjoy meals, drinks, snacks and beverages at any of the hotels bars and restaurants. Beach is good. The stores sell silver jewelry, pottery, papier-mache, wood and other handicrafts. You can hear everything and everyone that's stay in the rooms around you. We look forward to serving you in the near future, Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. The buffet was not the best, we recommend the al a carte restaurants specifically the teppanyaki and Italian!! Getting There Access to coffee in the mornings could be better. Magnificent thematic areas to enjoy with family and friends, day or night. At the poolside snack bar, you can grab pizza and hot dogs. Shopping in San Miguel, Cozumel's main town, is another off-the-property lure. Reservations required. If people just look and not touch it will be awesome. Although the bedroom is the same size as a standard accommodation, the suite comes with an added sitting area that along with a couch has a large Jacuzzi tub. Although we sincerely regret reading that your stay, fell short of your expectations, we are grateful for the time you spent to share this feedback of your overall holiday experience among us as we certainly believe that there is always room for improvement and your constructive feedback is very much appreciated. We were also disappointed because the spa is not included in the "all-inclusive" aspect, although the hotel description makes it seem like it is. Dress, skirt and blouse for women. We are deeply grateful for the time you have taken to share and certainly agree that our dedicated staff plays a key role in our guests' overall experience. If one thing is positive, is the beach is gorgeous and facilities are Ok. Guests will also find patios, free bottled water, and ceiling fans. Appreciated the stocked mini fridge (although not cold enough). Shorts or sandals for men are not permitted. Active families can play volleyball, beach soccer, billiards and basketball. If traveling with young children, ask for a ground floor room for convenience and safety. Fernando by the splash bar was our favorite bartender because he was so kind and fun. 
The Oriental I also prefer to be able to sit at the beach without constant loud music. 
Our BIGGEST complaint is the room. Response from Allegro Cozumel on Jun 13, 2022. Thank you to all the staff for making our stay unforgettable. In addition, our guests may continue enjoying some of the hotel facilities after check-out. The main room is air-conditioned and fronted by a green lawn, great for games. The activity crew for the pool and nightly shows are amazing. food horrible. Opening hours: 12 pm to 4 pm (12 pm - 4 pm), Opening hours: 10 am to 12 pm (10 am - 12 pm), Hours: from 11:00 pm to 2:00 am (11pm 2am), Opening hours: 9 pm to 11 pm (9 pm - 11 pm), Opening hours: 10 am to 10 pm (10am 10pm), Opening hours: 6 pm to 11 pm (6pm to 11pm), Unlimited meals, appetizers, snacks and beverages at 3 restaurants, 4 bars and one sports bar, 3 Kids Club pools with supervised activities and nighttime entertainment for adults, Sports: 2 lighted tennis courts, volleyball, beach soccer, diving lessons in the pool, ping-pong, darts, billiards, basketball, kayaking, snorkeling, body boarding, and sailing. However, please be assured that your review will be shared. You cant get any better at the price point. 6 Suites with living room and whirlpool bathtub for 2 persons, Prime location close to the beach and pool area, Access to exclusive "Santa Rosa" lounge, with continental breakfast and bar with assisted service. Response from Allegro Cozumel on Jul 4, 2022. Rooms were dirty and I had to ask for my room to be cleaned and for towels daily. Our room was cleaned every day. The food, not surprizingly was all the same thing with different flavors for different "themes". The beach and dive shop are also really nice. International buffet lunch with spectacular ocean views. Pros: We appreciate your comments and apologize if you experienced any inconsistencies in our service, we have read your review with our utmost attention and will take note. The second largest barrier reef system in the world lies within easy an boat trip of the beach. Km 16.5 Carretera Sur San Francisco Palancar, Cozumel, 77600. I did NOT like that you could not get food at the pool or outside of the dining area near the pools. Allegro Cozumel offers six of them. 
The water park is a big plus and the property offers six suites that are perfect for families. We are delighted that you enjoyed your stay and the entire team works very hard to ensure that we provide a high level of service and a warm and memorable experience. In addition, it has a sushi bar and teppanyaki grill. Two independent spaces with two different environments: A lounge area and a private area with tables and stools. Yes the rooms are small but who cares, we only sleep there.. and are out the whole day. Opening hours: dinner from 6:00 pm to 9:30 pm. But who stays in the room when in Cozumel? ) The grounds were beautiful and there were always plenty of loungers by the beach/pool. Importantly the rooms are clean, beds are decent, appreciated the "closet" space for clothes, don't have to live out the suitcase. Food was not good. Very aggressive pushing of buying occidental timesharemade us not want to ask for anything from staff in lobby. The big plusses for the Allegro Cozumel are the waterpark and the white sand beach. Faro Celarain Eco Park, a 2,700-acre park at Cozumel's tip, is also worth a visit. (Maybe a little help of calorie intake! Kids can't seem to get enough of the pirate-themed slides and geysers. We were concerned to read your comments, especially since your comments do not reflect the standard. Thank you for the time you took out of your day to share your comments regarding your recent stay in our hotel. Expedia and the Airplane Logo are trademarks or registered trademarks of Expedia, Inc. CST# 2029030-50. The spa is not open to children. Unlimited Alcoholic and Non-Alcoholic Drinks, Menu Style Dining in Specialty Restaurants (reservations required), Weekly Cocktail Party Organized by the Hotel's Director. Allegro resort was amazing I went with the whole family including a two year old and a 9 year old. American and United are the main airlines flying into Cozumel International Airport. After all, both the equipment and the kids get hot. The premium option is a good upgrade BUT it needed to be clearly described when booking the room. The grounds are well kept. We take that as a good sign. Expedia, Inc. is not responsible for content on external Web sites. horrible customer service dont have any atracciones for young people. (Just kept blackout curtains closed all the time. Beach was great! Entertainment staff FUN! Attire: Casual pants, shirt and closed footwear for gentlemen. The girls were great with my family. 
The mini-fridges in the superior premium rooms are handy. An oversized chessboard on the lawn invites aficionados to make moves. The food..buffet and restaurantsNOT good. We did miss having an ocean view, and the feeling/vibes of a larger typical hotel (tall/skyscraper). Plus if it rains your room gets very damp! All Rights Reserved. It is really poor, even for an all inclusive resort. It was a very displeasing taste because when you bite into a steak thats not really what you want to taste. The service was phenomenal. Also couple of the evenings the buffet was not so good. When you book something through links on our site, we may earn an affiliate commission. If you can try and suck up the negatives and have a good time regardless, itll make your stay better. Priority access with digital check-in upon arrival. Standard rooms come with televisions and coffee makers, but no mini-fridge. When Jacques Cousteau visited the Palancar reef, he called it "paradise".Do the spa facilities have an additional cost for hotel guests? Palancar site, with its large coral heads, big barrel sponges and sea fans, is a short boat ride away from the resort. I should have known. This fabulous bar is located in the sports pool area.
Check out was fast and easy. 
Kids loved going snorkeling. Not good. Bottom line: good value for the price and a great/safe option for families, but if quality service is important to you OR if you're looking for some place quiet/calm, I'd recommend going elsewhere. All Inclusivist is supported by its audience. For specialty dinners, a Mexican restaurant offers options that both adults and kids will enjoy. Typical Mediterranean cuisine dishes. Our room had many issues and was very, very small but the grounds were nice. Response from Allegro Cozumel on Jul 17, 2022. We would like to take this opportunity to clarify certain aspects of your review. All rights reserved. The Pool Bar is located in the area between the relaxation pool and the sports pool. Response from Allegro Cozumel on Jun 28, 2022. There was a misunderstanding with our room situation, and she was no help at all. This restaurant has an la carte menu that offers dishes that are most representative of Mexican cuisine. Beautiful resort! 
The Allegro Cozumel front desk is delighted to assist you in the following languages: Spanish and English. Schedule: From 8:30 pm to 1:30 am (8:30 pm - 1:30 am), Night Club (for adults only) from 10:30 pm to 1:30 am (10:30 pm - 1:30 am), 7 restaurants, 5 bars and a club, with unlimited meals and drinks, Sports: Scuba diving classes in the pool, 2 lighted tennis courts, volleyball on the beach and in the pool, kayaking, snorkeling, water polo, sailing and windsurfing, Kids Club and evening entertainment for adults. It should be better in a few weeks. Beach was beautiful, clean, peaceful. The Allegro Cozumel Resort is an All-Inclusive Resort in Cozumel, Mexico. Disliked: Staff & service, amenities, property conditions & facilities, The property was okay but the food was horrible and they were super annoying about the mask thing when its literally 2022 i was so annoyed the bar closed at 10pm every night and there wasnt a club or anything, Liked: Cleanliness, staff & service, property conditions & facilities. la carte menu, reservations required. Hedges bloom with bougainvillea and green lawns dotted with palm trees surround the buildings, each one topped with a thatched roof and housing no more than eight units. We are sincerely grateful for the time you spent to share your comments on your recent stay in our hotel, your review will certainly assist in order to keep on improving the quality of our services. Internet service is available in the lobby. 
Staff on me like vultures until I took a sales tour, very deceptive. Cocktails, drinks with and without alcohol, near the activities pool. ATM and currency exchange (must present official ID). It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday, A tram takes you to the park's lighthouse where, after climbing many steps, you are rewarded with a breathtaking view. Beach 40%, Up to There may not be availability. Hotel closed according to season or refurbishment, Great vacation hotel next to one of the most beautiful seabed of the Caribbean Sea.
Washers and dryers are available if you need to do your own laundry. Great experience snorkeling, ATV, rental jeep for Island tourwe had a blast! Again, thank you very much. Note: The Occidental Cozumel offers 24-hour room service (subject to charge). Allegro Cozumel. Astrid and manager there is really helpful. The bartenders that werent in the pool did an awesome job of explaining and making us non-alcoholic drinks which was a much appreciated break from water and coke. Entertainment staff was amazing. This is the cheapest place to stay. All the bartenders were great. We provide the best tools to find the perfect Paradise Reef, known for star coral and brain coral, is also nearby. Preferential reservation in a la carte restaurants*. The most fun bar has a DJ to enliven the night life. Dinner schedule: 6:00 pm to 9:30 pm. All rooms have hammocks for siestas on and a mall patio or balcony. Our room smelled like sewer all week and we had a water leak coming through the ceiling. Yes, send me expert advice, handpicked recommendations, and tips for my family. Unless you opted for a suite, placing a crib in regular bedroom would make the room extremely crowded and a cot would take up most of the floor space. We thank you for your wonderful comments, our dedicated staff plays a key role to our guests' overall experience.
Shoulder season is from mid-April through August. At this 261-unit property, most all of the rooms are the same size, a compact 262 square feet. Overall 3/5 stars. I ask for second floor room but didnt get it. All About the Extras 
By proceeding, you agree to our Privacy Policy and Terms of Use. No, the Allegro Cozumel does not have room service. Topaz Staff is iind and helpful. We had the premium section club room. We would go again. A quiet pool is located in the middle of the property, while another pool overlooks the beach. Eat at early. We look forward to welcoming you soon. No one offered us a drink or use of the pool or anything while we waited. 
We look forward to welcoming you soon. Kid-friendly options are provided on a children's menu. That was absolutely absurd. Offers an international buffet for breakfast and themed dinners. Is the Allegro Cozumel a hotel adapted for people with handicaps? la carte menu with Italian cuisine specialties. The property was beautiful plenty of things to do I traveled with teenagers and they never got bored. These accommodations are also closer to the beach and come with a flat screen television and a DVD player. The beach was nice but there was so much seaweed at our access point, this was disappointing. 
This was at almost every restaurant, for every meal. We thank you for your wonderful comments and of course we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. 
Is there a free Wi-Fi connection at the Allegro Cozumel? The straw ceilings create a lot of musty mildew smells. Instead of evoking concrete apartment buildings of urban settings, the Allegro Cozumel, a 261-room property feels manageable and green. The bad part is that they have to work 15 hour days. The shore's gentle slope makes it easy to get in the water. The activities planned by the resort every day were fun and entertaining. The entire team works very hard to ensure that we deliver a warm, memorable experience. The lunch dining area was nice but the room where we had dinner and breakfast had NO ventilation (just a few ceiling fans) so it was absolutely unbearable trying to eat with sweat running down your back and face and you can't hold the utensils because everything is full of sweat. We recommend renting a car and travelling around the island yourself! The minimum age to access the spa & wellness area at the Allegro Isora is 16. What are the check-in and check-out times of the Allegro Cozumel? Food was good, drinks, everything was great! We look forward to welcoming you back again very soon. The face masks are a policy that is followed because we are required by the government, open areas such as the beach are not required, we do not provide them as it's a worldwide issue and it's everyone's responsibility to carry one as a personal item. They need more food options other than what is in the main or secondary dining hall. The rooms were SOOOOO small, the bed was very hard and the A/C didn't get cold enough (I think it had a governor on it). Another specialty dinner option is The Oriental. This fabulous restaurant offers an la carte menu with dishes that are the most representative of Asian cuisine. We are thrilled you enjoyed your recent stay with us. We look forward to welcoming you back very soon. The Occidental Cozumel Resorts 7 restaurants and 5 bars allow guests to discover the secrets of the best Mexican and international cuisine. We were concerned to read your comments especially since your comments do not reflect the standard. The resort wristband was the room key, super convenient. Several days no fresh towels and water. The mask wearing rule was crazy!! The refrigerator was at best "cool". Our guests' comments give us the opportunity to see our hotel through their eyes, giving us an idea of any services that may have margin so we thank you for taking the time to share a review of your personal experience at the hotel. Response from Allegro Cozumel on Jun 23, 2022, Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. Also, you are only guaranteed 1 restaurant reservation in a 5 night stay. The part that was totally on me, is that there were so many little children. Although a timeshare vacation club doesn't impact your guest experience, it does tell you something about the location: it's nice enough to attract people who want to buy in and visit again and again.
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