Make sure the area is clear of debris. If heating is necessary to protect your spa from freezing conditions, your spa may turn on and heat to a safe temperature. Remove exterior spa panels of the spa. When complete, the spa will automatically operate at filter speed and continue heating until water reaches 100F. In this case, contact your authorized Bullfrog Spas dealer for service. Turn the spa on and wait for PR (Priming Mode) to appear on the topside display. The next regularly scheduled filtration cycle will occur. If there is a solid blue light on both units, then the connection is present. In order to maintain sanitary conditions and protect against freezing, your spas pumps will purge water from their respective plumbing by running all pumps at the beginning of each filter cycle. Economy time: Monday Friday, 24 hours per day. Please contact your authorized Bullfrog Spas dealer for replacing the pump. Adjustable jets on M Series, A Series, R Series, and STIL spas open and close by turning the jet face. If the spa is not tripping immediately upon startup, a process of elimination should be used to identify the problem. If the breaker does not trip then the faulty part is the heat element, if not onto the next step. You will be asked to confirm your choice. If your jets turn off automatically after either 30 or 60 minutes, this is completely normal. Interested in becoming a part of the Strong Spas team? To help keep your spa cooler, adjust the spas filtration cycles to no more than three hours per day, and only one hour per day during the warmer summer months. If your spa uses a circulation pump configured to run 24 hours, the screen will show you the purge setting instead of filtration. If everything has been disconnected and the spa is still tripping the breaker then the board or breaker is faulty. NOTE: If you press the Temp button any time during Priming Mode, it will exit that mode and begin Standard Mode. Mold, mildew, and fungus like to grow in warm, damp places. If your spa uses a circulation pump configured to run 24 hours, the screen will show you the purge setting instead of filtration. If your spas jets seem weak or are not working, first double-check to make sure that the valves are open. All pumps will have primed when water is observed flowing from the jets associated with each pump. We take pride in designing and manufacturing some of the world's most energy-efficient spas. Remove any debrisyou find by hand or with a spa vacuum. Step into a Strong Spa and experience an entirely new level of relaxation, calm, and tranquility. If there is no power coming from the motherboard, the control box will need to be replaced. STIL spas are designed so that there are no visible fasteners from the exterior. Check with your spa dealer about local water conditions to see if your area has copper in the ground water. Loosen the white pressure union on the top of the pump by hand or with a strap wrench. The drain spout will not drain when fully extended. Step 2: Door Slip the upper lip of the door into the top behind the lip of the spa. Step 4: Remove drain cap. Our innovative, foldaway steps and towel holder feature offers convenience and safety. Bullfrog Spas are designed to function well, stay warm, and hold up through the coldest of weather and do not require winterization unless you will be leaving your spa unattended for 6 or more weeks. Turn off the GFCI breaker before performing any maintenance. Cut the power and remove pump 1 plug from the board then turn the power back on, if it does not trip then the pump has a short in it and needs replaced. Economy time: Monday Friday, 6:00 AM 6:00 PM. If this does not solve the problem, have a qualified Electrician check the electrical service for issues. Either way, we recommend to check-in on your spa weekly during winter months to help prevent freeze damage. The best way to control foam is to super sanitize (shock) the water. If so. A notification will display on the main control screen indicating this mode is engaged. Adjustable jets on X Series spas open and close by, The next thing to check is the suction fitting(s), normally located at the bottom of your spa shell, to see if they are blocked. In the descriptions of each mode below, economy mode means that the set point will be reduced by 20F* (11C), which means that the heating system will not be engaged unless the temperature falls to 20F (11C) below the spas set temperature. To remove these substances, use a water clarifier product as per the manufacturers instructions. Do not wash swimwear you intend to wear in your spa with detergents. SAVE $1000s. Spa will heat to normal set point during evening hours and on the weekend. Flip the switch down then to the up position if it seems to stay up and you still have no power going to the spa try pressing the test button on the breaker. Continue down the length of the corner and forcefully push it into each of the snaps until the corner is completely secured. Step 3: Electrical Disconnect be sure to disconnect any lighting or any other electrical wiring that is mounted onto the door before completely removing it. The next thing to check is the suction fitting(s)normally located at the bottom of your spa shellto see if they are blocked. Step 2: Remove door Pull the bottom of the door forward, the door can then be dropped out of the groove on top and removed from the spa. We take pride in designing and manufacturing some of the world's most energy-efficient spas. While it might be sufficient to just be a stable hot tub manufacturer producing quality tubs that can be relied on, Strong Spas has a greater vision. Fill your spa through the filter by taking the filter cap off and put the hose directly in the filter. The first step in preventing these from growing in your spa is to maintain your spa water. To increase pH levels, add a pH increaser. Relax in the luxurious features and amenities that soothe the senses and rejuvenate the spirit in our Strong Spas Premium line of hot tubs. Each spa motor has a shipping bolt that can contribute to the vibrating noise and can be removed once your spa is delivered and installed. When the power is turned on, the controls will perform a diagnostic check for a few minutes. Spas not equipped with a dedicated filtration pump will turn on automatically, using jet pump 1 on low speed, to filter and/or heat. Turn on or reset the GFCI circuit breaker to supply the spa with power again. The entire FROG @ease System including a FROG @ease Mineral Cartridge needs to be replaced every four months. Depending on your spa model, your spa has either 1,2, or 3 pumps. Super sanitize (shock) the spa water to get rid of algae and other growth in the spa. Follow the directions in the how do I fix an airlock in the pump section below. If the spa cannot be checked and maintained on a weekly basis, then consider winterizing the spa. If so,clean or replace them. Set the cycles to run during later evening or early morning hours when the outside air temperature is cooler. Featuring our industry-leading and patented dual-walled DURA-LAST cabinet and integrated DURA-BASE system that offers easy access to components, we give you peace of mind as a Strong Spas owner. Loosen the white pressure union on the top of the pump by hand or with a strap wrench. Once the water is at the correct level and air is bled, turn on the power at the GFCI breaker. The drain is fully extended at approximately 2 inches (5 centimeters). Step 3: Corner Slip the upper lip of the corner into the top groove of the spa. Luckily, you can fill your spa in freezing winter temperatures. Adjust water to the water level indication mark on the faceplate of the filter assembly. Contact your authorized Bullfrog Spas Dealer for further diagnosis. Our DuraSport Series of spas combines superior innovation and manufacturing quality with exceptional comfort and maintenance-free enjoyment. Our innovative, foldaway steps and towel holder feature offers convenience and safety. There will be 4 unions on a 1-pump spa and 6 unions on a 2-pump spa. Save all Strong Spa paperwork, such as instructions, warranty card and model information regarding your hot tub. Adjust water to the water level indication mark on the faceplate of the filter assembly. Featuring our industry-leading and patented dual-walled DURA-LAST cabinet and integrated DURA-BASE system that offers easy access to components, we give you peace of mind as a Strong Spas owner. This is the default setting on new spas. Step 2: Door Slip the upper lip of the door into the top groove of the extrusion. If your spa shows this error code for more than 24 hours, contact your dealer for further diagnosis. Through its innovations, Strong Spas has imprinted its status as one of the leading hot tub manufacturers in terms of both quality and features. The part that causes it to trip is the faulty part, if everything is disconnected and it trips then the board has a short and needs replaced or the breaker is bad. There are two nuts above and below the straps. Continue repeating this process until the breaker does not trip. How do I get rid of foam/bubbles in my hot tub? Why cant I get a wifi signal on my hot tub? The next step is to remove the front panel and locate the pump with an airlock. Step 5: Attach a standard garden hose. Next, check your filters as they may be dirty. First, remove the filters and try running the spa without them. You can also place a blanket over the equipment area to help keep everything insulated. This brochure will help you understand the many benefits of the Premium Series, as well as give you details on the optional accessories that will bring your new Hot Tub together. If you are using the FROG @ease for Bullfrog Spas water care system, first make sure the SmartChlor cartridge is not empty. The door can then be dropped out of the groove on top and removed from the spa. If your hot tub jets are surgingon and off, the first thing to check is your water level as it might be too low. On the board find the wiring harnesses (white adapters with 3-4 wires in them) plugged into the board, use the diagram on the electrical box cover to locate the components. To better prevent future blockages, make sure you are using genuine Bullfrog Spas filters as other filters may not prevent debris from entering the pumps. 18623 Kuykendahl Rd Spring, TX 77379 (281) 205-1100, Click the blue chat bubble on the right-hand corner to get started! With normal use of the spa, oils, lotions, and hair products can build up on the surface of the water in small amounts. To reduce the amount of foam and contaminants introduced to your spa water: For a temporary fix for foam and bubbles in your spa, add an anti-foam or foam remover as per the manufacturers instructions. Strong Spas is a global leader in the spa industry and one of the largest spa manufacturers in the world. 2021 All Rights Reserved. If the spa will not be used for at least two weeks, lower the temperature to the lowest setting of 80 F (26C) or place in low range heat mode. Remember to cut power before removing any components. In Super Energy Savings mode, the spa temperature set point will be reduced by 20F (11C) (see description of Economy mode above) during peak daytime hours. To do so, turn the spa off and drain the spa. This buildup can be easily removed using a spa surface cleaner or its equivalent. The filtration schedule shown on the screen will apply to the main filtration pump. You may also want to clean or replace the filters if you have not done so recently. If it still trips with pump removed, plug the pump back in and onto the next component. What do I do when my spa loses power in freezing temperatures? Remove the access panel to your spa and place a small space heater inside the cabinet on a low setting. Make sure white plumbing unions are secure and did not loosen during shipping. Once it is safe again, they will deliver your spa and can help you fill it up and get it started. Which filter cycle (water care operation mode) should I use for my spa? Make sure all gate valves are in the up/open position. Embark on your journey to tranquillity today. WARNING: Never allow your spa surface to be exposed to alcohol, acetone (nail polish remover), nail polish, dry cleaning solution, lacquer thinners, gasoline, pine oil, abrasive cleaners, or any other household chemicals other than those listed. Standard mode maintains the desired temperature. Lowering the temperature will cut the cost of operation; however, you will need to adjust the temperature setting approximately 4 hours before use in order to heat the spa to 100 F (38C). If your spa temperature is low, first check the thermostat to see if it has been turned down or set to low heat range. Follow the same steps until each plug has been removed and replaced and the spa is no longer tripping, the component that has been disconnected when the breaker does not trip is the faulty part. Contact your authorized Bullfrog Spas Dealer for repair/replacement. This will get rid of the foam almost immediately but will only be temporary, lasting a day or two. Sl or SLP will appear on the display until mode is changed. This is normal spa operation. If a leak is detected, tighten the fitting by hand. Ec or Ecn will appear solid when the temperature is not current and will alternate with the temperature. However, using a hot tub in the winter is considered the most enjoyable time by many spa owners. My spa has a Low Flow / Heater Overheating error code, what do I do? Standard is the default setting, and you are in standard mode if none of the other setting codes show up. Ensure that the drainage is in an area safely away from window wells or basement entries. Headrest discoloration and/or degradation is accelerated by high sanitizer use and improper ventilation after shock treatments. NOTE: Spas NOT equipped with a dedicated filtration pump will turn on automatically, using jet pump 1 on low speed, to filter and/or heat. During periods of freezing temperatures, a spa that has malfunctioned may be subject to damaged plumbing or equipment as a result of ice buildup within the spa. To prevent airlocks when filling your spa, be sure to open all valves in the JetPaks and all other jets in the spa before filling to allow as much air as possible to escape from the system during the filling process. The corner should fit tightly against the cabinet on both sides. Interested in becoming a part of the Strong Spas team? If there is power coming from the motherboard but the in.stream2 will not turn on, the in.stream2 unit will need to be replaced. How do I prevent a yellow water line from building in my spa? If the spa water has had algae growing for too long of a time, shocking the spa water may not be enough. If the breaker still trips, a certified electrician will need to inspect the breaker and wiring. Follow the directions in the how do I fix an airlock in the pump section below. Hand-tighten any loose unions. The heater may need to be replaced due to a bad sensor. Leave your cover on to retain as much heat as possible. , the first thing to check is your water level as it might be too low. Take a deeper dive into the energy details and coverings/colors that are available. Weve got it all covered for you. Suggested use: Use to save maximum energy and heat only during set filter cycles. For ULTRA-TEC models, remove screws that hold the side panels in place. Why do my spa jets turn off during operation? Can I fill a spa in freezing winter temperatures? Economy time: Every day of the week, 24 hours per day. Insert the cover loop into the opening and push the cover loop entirely into the clip. Your spa is equipped with a freeze protection mode. Where do I find replacement parts and accessories for my hot tub? If the sanitizer level is too low, add more. Step 2: Door Slip the upper lip of the door behind the lip of the spa. This is normal spa operation. | TICL903 |. Step into a Strong Spa and experience an entirely new level of relaxation, calm, and tranquility. Please refer to owners manual for your spa for the most accurate information. Never run the spa with the gate valves closed or without water circulating for any period of time. In addition, check the power connections to the pump. Broken clips are from strong winds or failure to undo them before opening the cover and is not a warranty part. Its a book & plan-ahead process. Additionally, some products are available online at shop.bullfrogspas.com. The door can then be dropped out of the groove on top and removed from the spa. Explore the tranquility of the Embark series. If your spa is equipped with a second jet pump, repeat the priming process for Pump 2 by pressing the Jets 2 button once to turn on low speed and then a second time to turn Pump 2 on high. The last reason your spa jets can turn off is if the pump motor is defective. Remove the hot tub panel closest to the pump. Step 1: Remove Corners It is important to remove the front two corners overlapping the door before attempting to remove the door itself. Strong Spas is a global leader in the spa industry and one of the largest spa manufacturers in the world. Another reason your control pad and equipment wont work is if the fuse (20 or 30A depending on the system) has blown. Step 2: Remove Door Once both front corners are removed, look on each side of the front door to see the snap feature built into the cabinet. Click the blue chat bubble on the right-hand corner to get started! Filter cycle start time: 7:00 PM, duration 3 hours. *The following information is for Bullfrog Spas model years 2019 and newer. Sleep is considered a vacation heater setting, and will maintain your spa water at the most affordable price. Non-filterable micro-particulate waste (e.g. Fill the hot tub with a garden hose using cold water until reaching the fill line, which is normally 2 inches above the highest jet. Interested in becoming a part of the Strong Spas team? When potentially freezing outside temperatures are detected, your control system will turn on to check the water temperature. Press any button on your control panel to reset the system. With this brochure, discover the key features of Embark hot tubs, with details on specifications and optional upgrades that will make your hot tub one-of-a-kind. If the test button is not causing the handle to flip down (some breakers the handle may only come partially down) you may have a faulty breaker and should call an electrician. The neutral connection must not have contact to the ground on the load side of the breaker or it will trip. In Energy Savings mode, the spa temperature set point will be reduced by 20F (11C) (see description of Economy mode above) during peak daytime hours. First, make sure the in.stream2 unit is turned on from the topside control panel. St or Std will appear on the display momentarily when you switch into Standard Mode. Spa will remain in Economy mode at all times of the day and all days of the week. Replace the cartridge if necessary. While a soft cover works, it will never hold as much heat and save as much energy as a DURA-SHIELD Hardcover. Remove the hot tub panel closest to the pump. Simply turn the pump back on to start a new cycle. Follow the directions in the how do I fix an airlock in the pump section below. We also recommend regularly cleaning all pillows with mild soap, water, and a clean cloth. Sleep mode heats the spa to within 20 F (11 C) of the set temperature only during filter cycles. If your skin is sensitive to hot tub chemicals, make sure to rinse off after you get out of the spa. If your spa has a 3rd pump, press the Jets 3 button to prime the third jet pump. Save all Strong Spa paperwork, such as instructions, warranty card and model information regarding your hot tub. If your spa pump is creating a burning smell or making excessive noise, the pump motor is defective. Strong Spas is a global leader in the spa industry and one of the largest spa manufacturers in the world. Inside, youll learn all about how they can save you money on your energy bill, and keep your Hot Tub safer and more secure. Spa will heat to set point at all times on the weekend (Saturday & Sunday). A second reason why hot tub water can appear green is from metals and minerals in the water (usually copper). Why cant I get a bluetooth signal on my hot tub? The Spa will drain about 5 gallons (20 liters) per minute. If your sanitizer levels are generally testing at correct levels and your spa water is still cloudy, you can increase filtration times to see if that helps. Your hot tubs pumps must be primed directly after filling to ensure correct operation of your spa and get rid of any airlocks. Turn the spa on and wait for PR (Priming Mode) to appear on the topside display. Use pliers if needed. If water does not flow from the jets when the pump is running, there could be an air pocket. Low pH levels (less than 7.4) can cause discomfort to your skin and as well as corrosion to the spa equipment. If OHH is displayed on the control panel, this means that the thermometer has detected spa water temperature above 110 degrees F. Do not use the spa at this temperature. After the pump turns on and water is visibly flowing from the jets wait a few seconds and then press Jets 1 again to initiate highspeed operation of Pump 1. If the leak persists, you cannot find the source of the leak, or the leak is coming from the shell, contact your authorized Bullfrog Spas Dealer. Apply today. The two most common modes are Standard-beginner and Super Energy Savings. Even though you will not be using the spa, be sure to maintain the spa water and frequently check that the spa is functioning correctly. While loosening the top nut you must hold the lower nut steady to avoid bending the terminal post or damaging seals. Step into a Strong Spa and experience an entirely new level of relaxation, calm, and tranquility. To reinstall spa door, reverse the instructions above. Economy time: Will not use Economy mode, only heats during filtration cycles. If the GFI does not trip with fuse or wires disconnected then the GFI cord or breaker is good. When air is bled out, tighten the union, turn the breaker on and set the pump on high speed. Spa will heat to set point at all times and all days of the week. Step 4: After the door has been completely removed, lean door against spa. These chemicals void the warranty. Another common reason for your spa temperature to be low is because the high limit sensor has tripped. When you are not planning to use the spa for six or more weeks, or when someone is not able to maintain the spa on a weekly basis, you should use Away mode. Warning: You must be a qualitied electrician and or service technician to perform diagnosing or serial injury or death can result: High voltage components are in use. This will help keep the pumps and pipes warm. Install the filter(s) (and weir and basket, if equipped) into the filter chamber. We recommend cleaning those surfaces every 30-45 days. JetPakshave valves at the bottom that openand closeby turningthe valve. If your spa pumps/jets are not working after filling your spa, you most likely have an airlock in the pumps. How do I get rid of green water in my hot tub? The automatic timer has completed its cycle. Repeat this process until the sanitizer levels consistently read correctly. Why is my spa pump creating a burning smell or making excessive noise? Another method is to cut off power and disconnect each component then reconnect each part one at a time until the breaker trips. Clear away any items from the vents and wait a while to see if your jets work again. Place door securely against spa flush with the side panels. Your dealer may have additional tips based on the chemical makeup of your local water supply. If neither of the above steps works, your heating system may be defective. Any allergic reactions should be treated by a medical professional. Place the spa on an approved surface and have it properly wired by a licensed electrician. Starting from the top force the first snap into place, if the corner has slipped down and is not flush with the top groove this is the best time to push it back up into place. Disconnect one component at a time from the control board and try restarting the spa. If you are trying to turn off the pump for jets 1 on your spa and it appears that they are not turning off, your spa is in the middle of a filtration cycle. NOTE: If you press the Temp button any time during Priming Mode, it will exit that mode and begin Standard Mode. Once removed, bend the straps up and turn on the power. Wait two hours and test the water again. Mon Sat: 9am 6pm / Sun: By AppointmentSales: sales@richardstbs.comService: service@richardstbs.com, 1701 Highway 6 South Houston, TX 77077 (713) 777-7665. Apply today. If the breaker trips, reconnect the component then try again by disconnecting a different component. Without the minerals, SmartChlor will not be enough to sanitize the hot tub. The bolts have tags with red lettering for easy identification. Adjustable jets on X Series spas open and close byturning the outer ring. To replace the cover clip, first remove the male end of the clip. Avoid using cleaning agents that leave soap residue in the water. Suggested use: Use when spa is used only on weekends and not on weekdays. Slip sheets or carpets can also be used to drag a spa on most surfaces. You can feel along the bottom to make sure all are in place and no gaps are present. Be careful of common obstacles in your path such as overhanging tree limbs, awnings, protruding gas meters, water meters, and A/C units. If it is not empty, turn the dial setting up 1 number and monitor chlorine levels for a few days while maintaining water balance. The primary unit should be connected to the spas control board and the partner unit to the wifi router. Turn the pumps on and off several times each to try purging out any airlocks in the pumps. Disconnect the intake side of the pump and check inside for blockages. In Weekender mode, the spa temperature set point will be reduced by 20F (11C) (see description of Economy mode above) from Monday to Friday.
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