The jungle vibe of the area really provided for great privacy. Thank you Roberto!!! Appreciated the breakfast basket by the door in the morning., O hotel sem dvidas superou qualquer expectativa que eu tinha. You're eligible for a Genius discount at The Explorean Cozumel All Inclusive! Are there any historical sites close to The Explorean Cozumel? Well worth it! Booking.com. You. Is your beach open ? We really loved the sushi bar once we discovered it. Connect with nature at any time of day, both here at the hotel and on excursions throughout Cozumel. However, when we were leaving I said that if we came back we could stay at FA, because they have tvs and he said, he would still rather be at explorian, so apparently the resort won him over in spite of not having a television. The evening entertainment at Fiesta Americana was nice. We stayed at The Explorean Cozumel for 4 nights and had an amazing time. Live it in all our destinations, through our site, app, Line Party Rewards and Santander Fiesta Rewards. He insisted I hang onto a life ring and offered tips to help me relax until I was comfortable. Dear Kentdozier, we are so happy that you and your family had an unforgettable vacation, one of our main goals is to always have happy guests no matter what ages they have. The Explorean Cozumel All Inclusive takes special requests add in the next step! Everyone was so friendly! We went snorkeling, kayaking, visited the beach on the other side of the island, bike riding, visited a cenote sweat lodge (beautiful spiritual experience) and more. Not sure if I was a 100% happy with the all inclusive but it was a nice experience. How many restaurants do you have that we have to choose from and are alcoholic drinks included in the price? ATM: Need cash? Hostess Dianeli and Chef Daniel were great as well. We have no idea why, because the rest of the beach going up towards downtown is open and the bars are hopping. Roberto, poolside, was phenomenal. Roberto was the most attentive of the team, constantly going out of his way to get my fiance and me food, drinks, reservations, and connections for interesting events. Each time you stay at la coleccin resorts you earn toward your next reservation, donate for a cause or get cash back with gift cards. I am proud to know that our concept was to your complete satisfaction, and we are looking forward to your next visit. Sem contar os passeios que so organizados pela equipe., Me gust que uno tienen diferentes actividades diarias para realizar y no es estar solo en el hotel
Me gust que el hotel cuenta con diversos restaurantes para poder comer
La amabilidad del personal es muy buena
El hotel est ubicado a un costado de Fiesta Americana y al ser parte de la misma cadena puedes hacer uso de las otras instalaciones tambin. The pizza oven is broken still but the other food we had was very good, very bright and fresh tasting which is what you want in the heat! Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. We werent lucky enough to get to see a sting ray but omg the fish! To edit a review youve already submitted, contact our Customer Service team. 1559850,1565870|4,1542720,1563710,1550830,1561630,1553180,1550830|3,1558970,1565670,1548020|3,1557080,1561950,1565870,1561220,1568250|3,1566560,1565080,1563710|2,1565190,1568250,1563880, The Explorean Cozumel All Inclusive (Resort) (Mexico) Deals, Personal or sensitive info (e.g. Chankanaab Natural Park, which offers dolphin swimming and nature tours, is a 15-minute drive away. Top Location: Highly rated by recent guests (8.4), Continental, Vegetarian, Vegan, Gluten-free, American. They only had 1 activity daily and they where not too good. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. Do you offer gluten free options? The Excursions: I was quite impressed that these daily activities were free/included in the stay. It's confusing, and a little annoying, that you don't get to choose your activities. After their trip, guests tell us about their stay. This was our 2nd time there. Tech said air conditioner was repaired. Thanks Eric. And after a day full of adventures, return to the comfort of your room, enjoy the special amenities we offer and sample the culinary delights that our chefs create from local ingredients. This property has an ATM on site. The UGLY: The entire property is old, tired, and has seen better days. The only downside to those two restaurants was that the air conditioning did not seem to keep up and I was hot during my dinners. Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay. Avoid using profanity or approximations of profanity with creative spelling in any language. Sushi Station - the sushi chef was so, so nice and we loved the sushi here. could get something nice to eat any time of day. For the food - "breakfast in your room" is a basket of coffee, orange juice and tiny muffins. Reviews are most valuable when they are original and unbiased. According to the Explorean concept, we do not have TV in this area. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. The service is absolutely outstanding. WiFi is available in all areas and is free of charge. Hi, you can enjoy the beach club of Fiesta Americana that is just a few steps away from Explorean, as a guest of it, you can use all the amenities. The staff was friendly and very helpful. Overall it was a great experience and service, we will definitely be back! We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. Best regards. We also appreciated daily housekeeping of our room. They do onsite Covid testing before you leave, its quick, easy and they send the results right to your email. Food is classic Mexican but a little more adventurous. Wow! Long wait times for food, the food was cold and absolutely ridiculous teeny tiny portions - we're talking 2 quarter sized dumplings for an order, after you've waited almost an hour for them. Please note that this property does not accept student or Spring Breaker groups. The rooms are beautiful, but the pools had missing tiles, there's just general upkeep that hasn't been done that show wear and tear. The snorkeling in front of the hotel was phenomenal. Starting from Victor, Saul, Monsey at front desk to the staff at restaurants and help: Luis, Hector, Alejandre and Omar. We always stay at Explorean which means we get the best of both worlds, the rooms are quiet and comfortable and surrounded by the most beautiful jungle. Book now your fall vacations and get up to 15% off. Starting from Victor, Saul, Monsey at front desk to the staff at restaurants and help: Luis, Hector, Alejandre and Omar. It's about a 20 minute drive from the airport and 15 minutes from the ferry terminal. Dear cplaywear, first I want to offer you a big apology for what happened during your stay, we have been working on these details, it is very important to us to know to always have everything working. Solid 3.75/5, bordering on 4 if they had just done a few things better. Something went wrong please try again later. Your question will be published on Booking.com after it's approved and answered. Dear Robert, we are so happy that you and your family had an unforgettable vacation our team already know about this awesome review. I would liked to thank Adrian Piste for the great experience he gave us I love the way he explains everything to us and be specific of what the tour will be also he will always made sure we were okay and safe with him the whole time we were with him! We LOVE our second "home" at the Explorean! The restaurant at the explorian cooked everything to order and you could. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. The Food gets a B+. cual es la mejor manera de llegar a cozumel , desde cancun. Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. Regards. Yes, free parking is available to guests. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. A relaxing space with therapeutic treatments and curative massages. Hi, yes we offer it, you only have to let know the staff about it when you do your check-in or send us a message by here. Rosato - food was absolutely phenomenal here both times! To save at this property, all you have to do is sign in. In case you are 3 adults and 1 kid under 12 years old you can or 2 adults and 2 kids under 12. We were able to go to the Mexican and Italian restaurants and they were delicious. We brought a ton of $1 USD bills but ended up using it all quickly tipping everyone. We bought a trial membership in the vacation club because we know that we will definitely go back, more than once! The daily outings were surprisingly fun. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit language, violence, or the promotion of illegal activity are not allowed. Good variety of food, pretty clean and the service was good. Ah, yes, the thing very few people talk about in these reviews. If we find any, we delete them and, if necessary, take action against whoever is responsible. My flight which has nothing to do with the hotel was not. At the Explorean we had the best bartender ever in Roberto! DO YOU HAVE ROOMS WITH A TUB If you stay in the Explorean area you have 7 restaurants option, a sushi bar station and 2 bars. There's no capacity for cribs at this property. Own or manage this property? Hi, it means that is only a room with a washroom, it won't have a living room. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We really enjoyed the tours they offer; which are already included when you book your stay. The Explorean Cozumel All Inclusive has been welcoming Booking.com guests since Jun 24, 2014. One thing to watch out for - you're expected to tip left and right, for just about everything. The Explorean was a great experience. Our resort will guarantee an unforgettable stay. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. There's an overall peaceful, relaxing vibe. Thank you Roberto!!! When I previously stayed, there wasn't one but now it says in the room amenities there is one. We waited an 1/2 hour still not cooling. Notified front desk air conditioner was not working properly. When would you like to stay at The Explorean Cozumel All Inclusive? We thoroughly enjoyed most of these excursions and we definitely saved a few hundred dollars by going on these tours rather than book on our own. Thanks! Could we get a ride if needed? We are looking forward to welcoming you again and living more awesome experiences. O tamanho dos quartos so excelentes, e a vista uma atrao com arvores, com certeza, no faz qualquer falta uma televiso. There are more places to choose from in the. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. The price was low enough that we didn't feel like we had to eat every meal there and we really appreciated the kind staff , the good food and included excursions. I'm a type of person who likes to go out and discover weird and wonderful places and to be seating in a lounge eating hot dogs and premixed cocktails all day isn't my thing. After booking, all of the propertys details, including telephone and address, are provided in your booking confirmation and your account. Additional sorting options might be available (by type of traveler, by score, etc). Drinks were garbage both times. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Greetings. Children 13 and above are considered adults at this property. Our party has four people would we be able to book that room for four people? The staff goes above and beyond to make sure you have everything you want. The beautiful Playa Corona beach can reached in just 5 minutes by car. So, we checked out and went to another resort. Not sure if I was a 100% happy with the all inclusive but it was a nice experience. Get the travel advice you need. You can only leave a review within 28 days after check-out. They do have a breakfast buffet at Fiesta that you have access to each morning that was very good. Ideally, we'd publish every review we get, positive and negative. Even the areas around the pool and bar at Fiesta Americana are just flat-out unattractive. We loved our basket of coffee, juice and pastries delivered to our door every morning and we always had a well stocked mini fridge. Thanks! That's how we know our reviews come from real guests who have stayed at the property. The whole room was very very clean and modern. They're also applicable regardless of the comment's tone. Hola, la manera ms fcil y rpida sera por avioneta, pero si no, tomar un taxi, combi o camin a playa del Carmen y luego el ferry a Cozumel. For specific inquiries, we recommend calling ahead to confirm. For reference, our last 5 vacations, we have stayed at 3 different sandals and secrets aura prior to our visit to explorian. Todos os funcionrios so super atenciosos, desde a recepo, a limpeza e os garons. Explore nature, its beautiful beaches and reefs, the Mayan ruins, the colorful towns and the infinite attractions and outdoor activities from the comfort and luxury of The Explorean Cozumel. Edgar and the rest of our team, already know about your kind review. Would have given this resort 5 stars easily if they could get their beach club reopened! Contributions should be travel related. Me gust que uno tienen diferentes actividades diarias para realizar y no es estar solo en el hotel
Me gust que el hotel cuenta con diversos restaurantes para poder comer
La amabilidad del personal es muy buena
El hotel est ubicado a un costado de Fiesta Americana y al ser parte de la misma cadena puedes hacer uso de las otras instalaciones tambin. Thank you Edgar for broadening by horizons and not allowing me to miss out on an amazing experience! Food and beverage are included except premium options. Free private parking is available on site (reservation is not needed). We LOVE our second "home" at the Explorean!, The Explorean was like a little piece of heaven on earth! The third and final thing is the general state of the hotel, is a little rundown. Guests submit their subscores and their overall scores independently theres no direct link between them. The room at the explorian was modern, clean and the air conditioning was phenomenal! TIP: if you stay at Explorean they have included excursions every day of your visit that includes snorkeling trips, bicycle tours and the most fun buggy tour around the island. El Mexicano - we ate here twice and liked the food. Booking.com does not accept responsibility or liability for any question or answers. Edgar was an amazing tour guide, especially good for English language tourists. Dear Guest, If you stayed at this property through Booking.com, you can write a review. Is there a TV in the king Casita? Two hours later, we still heard nothing from manger in regulars s of the heat in room. Breakfast, lunch and dinner, everything was delicious! Your contribution should be yours. They gave us a super discounted Jeep rental and a free massage at the spa for attending. Error: The Staff: possibly the best staff from any hotel I've ever visited. I truly hope to have another opportunity to welcome you and change your perspective of our service. A technician was sent out to repair. O hotel sem dvidas superou qualquer expectativa que eu tinha. I don't know if there's a way to avoid this, but I did notice that once we did the pitch (even though we said no), they were a lot nicer about letting us change our scheduled activities out. Greetings. Greetings. It's a small, super- bright halogen light that casts shadows on your face making it difficult to apply makeup. Great location - show map. They gave us a super discounted Jeep rental and a free massage at the spa for attending.
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