The transportation service from the airport was professional, yet upon departure, the driver dropped me in the wrong terminal, probably a, Dear Martin, On behalf of Sarova Panafric, I would like to thank you for choosing to stay with us and taking the time to give us your feedback on trip advisor regarding your experience. more. Your compliments on our services most especially our top notch spa, Tulia and the Flame tree restaurant are highly welcomed. This hotel is busy and central, but very good value compared to what is around it, and has a very nice pool area, a great terrace bar and dining area. In regards to the Wi-Fi, the hotel was undertaking a full internet service upgrade this year and this involved an intensive project that was successfully completed. 4,000; Double: KShs. addy84342 = addy84342 + 'silversprings-hotel' + '.' + 'com'; \n We sincerely apologize for the internet let down. All I had to do was LOOK worried, lost or flustered and they would immediately rush to see what they could do to help. Superior Single: KShs. Breakfast service is comparable to other four stars hotels in the city. After further problems i said i would not go back but the manager came and was very apologetic, which I appreciated. Front desk staff can be a bit overwhelmed and slow, but they try hard and there is security on each floor which was appreciated. document.write('span>'); document.write(''); Web link: http://www.serenahotels.com/serenanairobi/default-en.html Room rate: (Corporate rate) Standard Single: USD 270; Double: USD 305. Warm regards, Anthony Ngunga General manager Sarova Panafric. \n document.write(addy_text964); We indeed do try our level best to provide unmatched services to our guests and pride ourselves to be . addy57087 = addy57087 + 'kenyacomfort' + '.' + 'com'; I have passed on your commentary to our team & they are very proud of the high quality food offering in both the Flame Tree Restaurant & Pool Garden Restaurant. document.write(''); An electronic safe was provided with our room, so valuables seemed secure. Residents: Standard Single: KShs. In regards to the late check out, this is usually given upon request at an extra charge and is a standard across the hospitality board due to preparation of the rooms for the next guest checking in. The hotel offers free internet which is a pleasant change from other hotels in Nairobi but had problems logging on, Dear Isaac, Thank you for taking the time to comment about your recent stay. The location is good if you are going on safari or the other tourist-stuff. This email address is being protected from spambots. Taxes and fees that are shown are estimates only. This email address is being protected from spambots. My plans changed and I needed to go back to Nairobi for 3 nights. 25,000; Double: KShs. The room was good, with a comfy bed, fresh flowers, balcony with garden view, and it is was clean. 9,600. document.write(''); We are dedicated to making your stay here incomparable and it is indeed great to note that you appreciate a lot of what we offer. Prices are the average nightly price provided by our partners and may not include all taxes and fees. document.write(addy_text84342); The complimentary breakfast was excellent. //--> I shall pass on your generous feedback to my team and most especially Augustine & the masseuses. addy73193 = addy73193 + 'sarovahotels' + '.' + 'com'; var addy_text40978 = 'nshreservations' + '@' + 'serena' + '.' + 'co' + '.' + 'ke'; I had a back problem when I arrived but Helen and Jane in the Tulia Spa are as good as it, Dear Cyprus, I would like to thank you very much for staying with us on several occasions and taking the time to share your feedback on trip advisor concerning your stay at Sarova Panafric. Yours Truly, Anthony Ngunga General manager Sarova Panafric, Hotels near African Home Adventure Safaris, Hotels near The Maralink Eco-Volunteers Day Tours, Hotels near Technical University of Kenya, Hotels near Kenya Medical Training College, Hotels near Catholic University of Eastern Africa, Hotels near Africa International University, Hotels near Pioneer International University, Hotels near United States International University Africa. 5,000. Security is similar to what you would. You need JavaScript enabled to view it. Our room had no maintenance issues and the staff was very helpful. Dear Guest, Thank you for taking some time to share your experience at Sarova Panafric. 7,500. Sincerely, Anthony Ngunga General Manager Sarova Panafric. You need JavaScript enabled to view it. We apologize for your disappointment but hope to be able to welcome you back in the near future as your discomfort is not indicative of our overall service levels. This is the version of our website addressed to speakers of English in the United States. 5,000; Double: KShs. var addy40978 = 'nshreservations' + '@'; The room is above average in size, yet the decor of the room is dated. I got an offer through a web-agency, and paid USD 300, which I think is good for this hotel. 5,500; Double: KShs. We do appreciate your positive feedback. document.write(''); There were the major things like when, Dear Blitz, Thank you very much for sharing your great experience at Sarova Panafric on Trip Advisor. document.write('span>'); document.write(' Always laughing and happy to help at any time. I have fully investigated this and be rested assured that we have taken corrective action with the team. document.write(''); This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. 19,000. var prefix = 'ma' + 'il' + 'to'; addy40978 = addy40978 + 'serena' + '.' + 'co' + '.' + 'ke'; //-->\n Dear Dan, Thank you for your review on Trip Advisor. , Hotels Near Sarova Panafric Nairobi Please note: Delegates are kindly requested to make their reservations and payments directly with the hotel of their choice, Nairobi Serena Hotel. Stayed here two nights at Easter. only choose it if this is a good location for you (nairobi traffic can be challenging). Superior Single: USD 255; Double: USD 285. document.write(''); The hotel has a nice restaurant though the bar could be better. //-->\n I had to contact the front desk a few times to get my free wifi working, but it only took a couple of phone calls to get it sorted out. I decided to give them another chance as my first 4 visits were outstanding I must say that they listened to any complaints and acted on them My stay was excellent. We appreciate your comments and are glad to read that you find us so centrally located in terms of proximity to the Central Business District. var addy_text92935 = 'accaciagardens' + '@' + 'gmail' + '.' + 'com'; Web link: http://www.kenyacomfort.com/kchs/kchs.html Room rates: Non-residents: Standard Single: USD 70; Double: USD 100. This email address is being protected from spambots. var prefix = 'ma' + 'il' + 'to'; document.write(''); We look forward to welcoming you back soon. var addy_text57087 = 'sales' + '@' + 'kenyacomfort' + '.' + 'com'; document.write(' document.write('<\/a>'); var path = 'hr' + 'ef' + '='; However, next time youre around, do not hesitate to contact me as Im sure we can work something out. Warm regards, Anthony Ngunga General manager Sarova Panafric, Panafric is a old hotel that is situated almost in the center of the city. Warm Regards, Anthony Ngunga General Manager Sarova Panafric, Ended up here because our favoured hotel was full. There is a lot more to come in terms of our culinary offering so I encourage you to keep coming back. Nice breakfast. document.write(''); Sarova Panafric is wholly committed to serve our guests exceptionally and ensure their stay is exceeding. 5,600; Double: 8,000. var addy57087 = 'sales' + '@'; document.write(''); \n \n We are dedicated to making your stay here incomparable and I am glad you appreciate the location as it provides our guests with convenience to carry out their activities within the city centre while presiding in a tranquil environment. //--> It was also good to read that you enjoyed the spacious rooms and our message services. A special mention has to go to the room cleaning team. 22,000. //--> We look forward to hosting you once again. document.write('<\/a>'); To this end, we have instituted stringent security measures without infringing on the comfort of our guests. I've just completed a two-day, 80 pax meeting here. document.write('span>'); var path = 'hr' + 'ef' + '='; var path = 'hr' + 'ef' + '='; You need JavaScript enabled to view it. Claim your listing for free to respond to reviews, update your profile and much more.
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