Without RMA# we cannot process the return sent to our return processing address. For the best experience on our site, be sure to turn on Javascript in your browser. Should you receive a damaged or incorrectly dispatched item, please inform us within 7 days of receipt, so we can advise you on the return of the item. We will gladly give you a credit, exchange or refund, less shipping charges . If an Item is returned to us without an prior authorization number,there would be a 15% straight restocking fee (Based on the condition of the product,if the product is damaged,there would be no refund).Also,the item should be received within the window of 15 days after you receive the product. To return an item purchased from Pen Boutique, please follow these guidelines: 1) Your Return Authorization Code. When so many ballpoint refills can suffer from skipping or dryness, it's always a relief when the stock refill performs so well. FREE Shipping for orders > $50 ( USA only). Manufactured from durable carbon fibre, the Essentio feels solid and dependable, supported by the deep-cut ridged grip which improves stability and control. Every item is covered by their respective manufacturer warranty. Enjoy reading The Pen Addict? The rubber grip section has a soft feel and a matte finish, which make it both comfortable and resistant to fingerprints. Please call us to make the FedEx/UPS Return label. Faber-Castell Essentio Black Carbon Ballpoint Pen. Join the list today! Express options available, 2020 Coles Pen Co Ltd, Company No 04836357, VAT 820897411. TUE-SAT ( 10 AM - 5PM) - Call (410) 740 1088. If your credit card provider does have you pay any of the $50.00 it can charge, Pen Boutique will cover the expense, up to the full $50.00 if the unauthorized use of your credit card resulted through no fault of your own from purchases made on the PenBoutique.com website while using Pen Boutique's secure server. We use a premium silver giftwrap paper with a subtle two-tone patterned effect, and a hand tied silver ribbon. The body is made of a carbon fiber (or something similar) material that lends a classy aesthetic as well as a light weight. It's incredibly smooth, dark, and dependable. if you order several items only the specific item requested will be wrapped. The top of the nock has a concave surface that feels great on your thumb. There's a lot of pens available today that use the popular Parker style cartridge, which means that there are plenty of options in the way of third-party refills. Pen Boutique Steering Wheel Single Pen Case - B Faber-Castell Essentio Fountain Pen - Aluminum Blue, Faber-Castell Essentio Ballpoint Pen - Aluminum Rose, Faber-Castell Essentio Matte Metal Ballpoint Pen, Faber-Castell Essentio Fountain Pen - Aluminum Black, Limited Editions where a factory seal on the packaging has been broken by customer. Although we never intend to have an incident of credit card fraud, if unauthorized charges are made to your credit card as a result of doing business with Pen Boutique, you will pay nothing. Create an account with us and you'll be able to: Fill in your email below to request a new password. Our return policy day is 45 days from the date of delivery. 2) Insure Your Package: Please insure your package to the appropriate value. You can find more from Jeff online at Draft Evolution and Twitter.). Don't miss out! To USA we offer DHL air 2-5 days as a standard service for $8. A must have for smooth writing experience. We want to make sure that all of our customers when they buy from us get a brand new pen which is not used. If you use the cartridges supplied with the pen or if you fill it with ink, then in order for us to resell, we have to send it to the manufacturer's repair facility. We offer a professional giftwrap service to complement your pen or leather journal. It's shiny without being overly so, and there's a small and classy Faber-Castell logo toward the top of the body. Filling System: Large-capacity ballpoint refill (Parker-Style). If you are unhappy with your items, they can be returned to us within 21 days of receipt of purchase to be eligible for an exchange/refund (items bought for Christmas can be returned by 14th Jan). Please include /have your Order#/web order# ready. All rights reserved. An Avalanche of Awesome! Please enclose a copy of your invoice and include all original packaging and literature. Most of the time, I replace the refill with an EasyFlow, but that's not necessary in this case. item 1 Faber-Castell Essentio Aluminum Rose Ballpoint Pen NEW 148425, item 2 Faber-Castell Essentio Ballpoint Pen - Ros Aluminium, item 3 Faber-Castell Essentio Aluminum Rose Ballpoint Pen, 4.8 out of 5 stars based on 137 product ratings, 4.9 out of 5 stars based on 118 product ratings, 4.3 out of 5 stars based on 19 product ratings, 5.0 out of 5 stars based on 39 product ratings, 5.0 out of 5 stars based on 48 product ratings, 4.8 out of 5 stars based on 33 product ratings, 4.7 out of 5 stars based on 62 product ratings. You will join millions of other customers who have safely shopped over the Internet. Copyright 1995-2022 eBay Inc. All Rights Reserved. Please do not write anything like Montblanc or Cartier or the description on the package for security reason. Please write down this RMA# on the label while returning to us at the below address. The lowest-priced brand-new, unused, unopened, undamaged item in its original packaging (where packaging is applicable).Packaging should be the same as what is found in a retail store, unless the item is handmade or was packaged by the manufacturer in non-retail packaging, such as an unprinted box or plastic bag.See details for additional description. Generally for orders above $100, insurance is recommended. Hence, we will charge you a nominal restocking fee of 10% to accommodate these repair and shipping charges to manufacturer's repair facility. I wish it were a bit stronger, but given the overall light weight of the pen, it does a great job of keeping the pen secured to whatever you attach it to. Finished with black accents to match the black carbon fibre barrel, the Essentio is an essential addition to your stationery collection. If such an event does occur, you must notify your credit card provider. Ergonomic grip zone made of anodized aluminum. (Closed on the weekends), For Store Hours: (Store cannot help for online order inquiries). When you send expensive items, please make sure that you insure it properly so that you can claim the value when it is lost. (Jeff Abbott is a regular contributor at The Pen Addict. The broad straight profile gives plenty to hold on to and is accentuated by the curved clip design. 10 E. College Avenue, Suite #112A Delivery charges and estimated times vary for rest of world countries, please see our delivery page for more information (including order deadlines for delivery in time for Christmas). We will ship it as soon as it arrives typically within the time frame or even sooner. Attn: Returns Department/RMA#________ 5560 Sterrett Place, Suite 101 Columbia,MD 21044. Faber Castell Essentio Ballpoint Pen - Aluminum Black. We then sell these pens in our outlet store. Pen Boutique's servers use Secure Sockets Layer (SSL), an encryption technology that works with Microsoft Internet Explorer, Mozilla, Safari, Netscape, and AOL's browser, so that only Pen Boutique can read a buyer's personal information. Shopping online at Pen Boutique is statistically safer than using your credit card at a restaurant or department store. Our special VIP discount code VIP-DISCOUNT2019 which is applicable for any Montblanc products will be applied automatically during checkout. JavaScript seems to be disabled in your browser. Faber-Castell Essentio Fountain Pen - Black, Faber-Castell Essentio Fountain Pen - Rose, Faber-Castell Essentio Fountain Pen - Blue, Faber-Castell Essentio Ballpoint - Black Leather, Faber-Castell Essentio Rollerball - Polished Silver, Faber-Castell Essentio Fountain Pen - Polished Silver, Faber-Castell Essentio Rollerball - Black Carbon, Faber-Castell Essentio Pencil - Polished Silver, Faber-Castell Essentio Ballpoint - Black Carbon, Faber-Castell Essentio Fountain Pen - Black Carbon. Writing with this pen is a great experience. A returns label will be provided free of charge, Worldwide Delivery with DHL. We will not accept returns of opened Ink Bottles ,Ink Cartridges and refills.Kindly contact customer service without opening the package in case you ordered a wrong item or no longer want the item that you ordered. You have no obligation to purchase the product once you know the price. Call 0208 731 8610 or email support@penheaven.com. Fountain pens are special and once filled it is very difficult to resell the item when returned. Return your product to: Pen Boutique Limited (H.O.) The Essentio is a bit on the larger side of the ballpoint pen scale, but it's also incredibly comfortable to use. Orders placed after 3pm, at the weekend or on a bank holiday are despatched next working day. At $35, the Faber-Castell Essentio a bit on the expensive side, but it still falls within the normal range for a well-performing ballpoint pen. When you shop at PenBoutique.com, we want to make sure that you are fully satisfied. A Cornucopia of Coolness! Membership starts at just $5/month, with a discounted annual option available. Faber-Castell Essentio Ballpoint Pen - Aluminum Black, Faber-Castell Ballpoint Refill - Black - Medium. 2-5 working days, whilst express is 20 and takes 1-2 days. The included refill is a Faber-Castell bold refill that is actually stupendous. We also include a matching gift tag, which can be appended with a message of your choice. The clip has a slight curve that adds a bit of visual interest to the pen. Current slide {CURRENT_SLIDE} of {TOTAL_SLIDES}- Best Selling in Ballpoint & Rollerball Pens. Limited Edition Fountain Pen which is inked. View cart for details. If you have any questions please do contact us. All orders placed after 3pm will be despatched the following working day. Like I mentioned at the beginning, the Essentio uses a Parker-style refill. We do not include any paperwork inside the giftwrapped item. It reminds me quite a bit of the Schmidt EasyFlow 9000 refill, which is high praise. Simply add your message to the text box when you reach your basket. The Faber-Castell Essentio ballpoint pen is a classy pen with a stylish carbon fiber body that looks great with any outfit or carry. Standard delivery to European countries is 6.50 and takes approx. The charge from Europe is 8 and 10 from most other major countries. Items that have been personalised cannot be returned unless they are faulty. Items are giftwrapped individually i.e. Plus, you support me and the site directly, for which I am very grateful. Finish: Anodized aluminum. Then consider becoming a member to receive additional weekly content, giveaways, and discounts in The Pen Addict shop. Simply check the giftwrap option on the product page before you add to basket (a charge of 2.75 will be added). We are not responsible for the exchange rate differences. Call (410) 992 3272 Option: 2 or email us using the contact form and you will be given a Return Authorization Code. Get fresh exclusive deals for trendy and unique gifts delivered right to your inbox. Customer Service : MON - FRI (9AM - 6PM). The clip is fairly light compared to most other pens I've used. This new pens also ensure you the same qualities with added beauty. All orders placed before 3pm Mon-Fri are despatched the same day (except on a bank holiday), even if your order has personalisation. (JetPens provided this product at no charge to The Pen Addict for review purposes.). This is always an interesting genre to me because I know that I can choose a pen based on aesthetics or feel and know that I can completely control most of the writing experience by replacing a refill. 2) Package Your Return. You can simply remove the item from your cart. The Anderson Pens mailer delivers Mouth-Watering Photos of our Newest Products, Hottest Items, and Trending Gear directly to your inbox each and every Tuesday. 2016-2021 Pen Boutique.com. When you purchase a fountain pen, it is recommended that you test drive it with dipping the nib in the ink. Please package your return carefully and address it to the below address. To find out more about membership click here and join us. Appleton, WI 54911. We deliver worldwide with a choice of standard (tracked post) and express (DHL air) delivery for most countries. These pens needs to be sent back to the manufacturer for repair since most of them are piston filled and the heart opens when the fountain pen is dipped. The item must still be in a re-saleable condition and returned with proof of purchase. If you select a different delivery name to your billing details, we add a gift receipt which hides all prices. We are proud of the quality of our products and want you to be fully satisfied with your purchase. This item needs additional shipping time as the item is currently on order and expecting an arrival from the vendor. Where the product was new and undamaged and the damage was caused by the customer. We guarantee that every purchase you make on the PenBoutique.com website will be 100% safe. The click mechanism is smooth, reliable, and fairly quiet. The combination of the size, light weight, smooth refill, and comfortable grip section make for a great writer. There are lots of attractive options in this price range, and this one should be on your list for gifts and affordable ballpoints. Current slide {CURRENT_SLIDE} of {TOTAL_SLIDES}- Save on Ballpoint & Rollerball Pens, Current slide {CURRENT_SLIDE} of {TOTAL_SLIDES}- You may also like, {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}. Trending price is based on prices over last 90 days. It's a great value and excellent performer. We will reach out to you if there is any delay. Something went wrong. RMA's are valid for 15 days to send it back and will be not eligible for return after 15 days. While it's not loud or overly clicky, using the nock on this pen is incredibly satisfying and tactile. All returns under Return Policy requires an RMA (Return Merchandise Authorization) number. And, if the included refill isn't your thing, you have so many options for replacement. The Fair Credit Billing Act states that your credit card provider cannot make you pay in excess of $50.00 of fraudulent charges. Please email support@penheaven.com if you wish to return an item, and we can provide a returns label. Attn: Returns Department/RMA#________ 5560 Sterrett Place Suite 101 Columbia,MD 21044. We are thinkers of 100% satisfaction. For international orders, the refund will be made only in US dollars. Faber-Castell Essentio Black Carbon Fountain Pen. The writing tools come with the ergonomic grip, chrome plated metal and the spring-loaded clip. Please note that the restocking fee is only for fountain pen which is filled with the ink. For the best experience on our site, be sure to turn on Javascript in your browser. We're certain after successfully shopping online at PenBoutique.com, you will be on your way to appreciating the convenience and security of shopping from home. An email will be sent to the address below containing a link to verify your email address. To obtain RMA# please call our customer service at (410) 992 3272 Option:2 or email us with CONTACT US form. Comfortable to hold and pleasurable to write with are the quality of Faber Castell writing tools. Our price is lower than the manufacturer's "minimum advertised price." If you receive a defective item we send you the shipping label/email return label to send it back to us. : Pen Boutique Limited (H.O.) As a result, please add to cart to see the special price. Technical experts point out that online purchases without human intervention are far safer than traditional credit card transactions because the information is immediately encrypted into a scrambled message that can only be decrypted by an authorized computer.
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